Shift Lead II - Winrock

Winrock
7400 Indian School Road Northeast
Albuquerque, NM 87110, USA

• Pay or shift range:
  Not specified

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality
  - We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit
  - We embrace challenges, stay committed, and persevere toward our mission.

Pay Range: $15.35-$17.12 / hour; based on experience.

Hours:

As a Chuze Fitness Lead II, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members
• Maintain front desk operations by assisting with memberships and executing retail sales, member check-ins, phone inquiries, and serving smoothies (at clubs with Chuze Blends)
• Escalate elevated member concerns and emergent facilities issues, maintaining an understanding of the best practices and partnering with leadership on solutions
• Coach and support fellow Chuzers on operational best practices, policies, and training standards
• Help keep the club running smoothly by supporting daily operations, opening and closing procedures, inventory management, and administrative responsibilities
• Support a seamless member experience by upholding Kids Club standards, assisting with Kids Club as needed, fostering collaboration, and establishing clear communication across teams
• Free MAX Chuze Fitness membership
• 401k
• Accrued time off and paid floating holidays*
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)*
  • Health Savings Account (HSA) with employer contributions*
  • Flexible Spending Account (FSA)*
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with growth opportunities

* Available to Full-time Chuzers only.

• High school graduate or equivalent
• 1+ years of experience in customer service
• Previous experience running shifts or leading a team
• Excellent communication and interpersonal skills
• Team-based mindset with the capacity to receive and deliver feedback
• Strong attention to detail and multitasking skills
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed

• Ability to read, write, and communicate clearly in English
• Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements
• Ability to stand for extended periods
• Ability to operate a telephone, computer, and other standard office equipment
• Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed

Due to the nature of this role, the selected candidate must be able to pass a criminal background check.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.