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Omnichannel Associate - Cottonwood Mall
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-08-10
Listing for:
J. C. Penney
Full Time
position Listed on 2026-08-10
Job specializations:
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
C. Penney - - Responsibilities:
Customer Service & Sales
- Greets and assists customers in finding products; delivers outstanding customer service; actively listens to customer issues and resolves problems; promotes company products and services; partners with team members effectively;
Enterprise Fulfillment
- Monitors the Enterprise Fulfillment systems application; picks merchandise orders; packs orders; completes Ship from Store and Buy Online Pickup in Store activities; Operations
- Researches order shortages/overages and completes shipment check-in; completes order binning and system reporting; maintains stock area; processes order deliver and return transactions on the register;
General Operations
- Replenishes store and inventory; participates in annual inventory process;
Performance Standards
- Meets established performance standards including shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance
Position Requirements
10+ Years
work experience
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