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Group Sales Manager

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Sheraton Albuquerque Uptown
Full Time position
Listed on 2026-03-03
Job specializations:
  • Sales
    Hotel/Hospitality Sales, Business Administration
  • Hospitality / Hotel / Catering
    Hotel/Hospitality Sales, Business Administration
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Description

The Sheraton Albuquerque Uptown has been awarded the Gold Level New Mexico Family Friendly Business Award! What does this mean? This means that we offer a host of employee and family friendly benefits to our associates! Some of those benefits include:

  • Medical (two options) with vision
  • Dental
  • 401(k) with 4% company match
  • Voluntary Critical Illness
  • Voluntary Accident Insurance
  • Voluntary Hospitality Indemnity
  • Voluntary Term Life Insurance (self, spouse/domestic partner, and children)
  • Short-Term Disability
  • Long-Term Disability

AND:

  • Paid time off (vacation, sick, holiday)
  • Meal stipend
  • Free uniforms
  • Free non-slip shoes (two free pair per year!)
  • Positive associate relations
  • Associate recognition and events, incentives and rewards monthly
  • Ongoing training
  • Education assistance
  • Major hotel discounts at over 7,000 hotels worldwide
  • Other company discounts

A background check and drug screen is required of all candidates selected to move forward in our hiring process.

Our company participates in E-Verify.

JOB RESPONSIBILITIES:

  • Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
  • Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
  • Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources.
  • Solicit new and repeat guest room and meeting business. Maintain client base of key accounts and conventions. Determine the guest’s needs, space availability, and meeting details.
  • Make outside sales calls and Telemarket to obtain business. Also utilize site inspections and on-site luncheons to book business.
  • Maintain active liaison with competitors regionally through personal contacts, professional and industry associations. Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
  • Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
  • Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.
  • Accurate and timely preparation of detailed Sales Contracts, and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services. Review function contracts and orders, prior to distribution to client and hotel staff.
  • Follows up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. with the Group Housing Coordinator to ensure maximum occupancy.
  • Generate “thank you” notes to clients after functions with prompt follow up of negative client feedback as necessary.
  • To be knowledgeable of the competition in the area and our strengths and opportunities.
  • Join pertinent associations and attend a few qualified events annually- networking.
  • Follow up on bookings and solicit repeat business.
  • Attend trade shows, sales trips, industry functions both locally and beyond.
  • Maintain contact with historical and lapsed clients to re-ignite a relationship.
  • Service banquet functions prior to guest arrival and make personal contact with client at the time of function with proper introduction of service staff who will handle the event
  • Other duties as assigned by the Director of Sales & Marketing
  • JOB REQUIREMENTS:

    • Minimum 1 year of hotel or relevant experience in group sales and/or servicing groups and/or detailing events
    • Relevant Bachelor’s degree preferred or equivalent combination of education and experience
    • Must possess a valid New Mexico Driver’s License and a clean driving record
    • Must have a vehicle and valid insurance
    • CI/TY knowledge is a plus

    Sheraton Albuquerque Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation;…

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