SMB Account Executive, Comcast Business

Job Summary:

Responsible for the sale of integrated communication solutions to small‑to‑medium business customers. Develop relationships with businesses and the community, positioning the Comcast brand as a key component of the sales strategy and maintaining alignment with Comcast’s principles.

• Assist with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promote bundled products to ensure an optimal solution for each customer.
• Sell with goals of exceeding departmental, financial, and unit targets.
• Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services.
• Generate new leads with targeted businesses through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Assist with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain the customer base by delivering on the Comcast Credo and ensuring superior customer experience.
• Maintain and build customer relationships to drive retention; work with internal teams to ensure operational efficiencies and service levels meet or exceed expectations through strong customer service orientation and excellent follow‑up skills.
• Prepare sales and activity reports as required.
• Participate in out‑of‑the‑office meetings with customers on a regular basis and demonstrate excellent verbal and written skills as well as presenting, persuading, and negotiating capabilities.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; be able to work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.

• Adaptability
• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Base Pay: $48,500.00
Target Total Compensation (Base Pay plus Targeted Commission): $78,500.00
Comcast offers a total rewards package including best‑in‑class benefits, a commission program for sales positions, and opportunities for performance‑based bonuses.

• Education:
  
  Bachelor’s Degree preferred. Applicants with a combination of coursework and experience, or extensive related professional experience, may also be considered.
• Experience:
  
  0–2years relevant work experience in a sales or business development role.
• Certifications:
  
  None specified.

Comcast is an equal‑opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.