Sales Development Representative I

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

This role is responsible for executing defined sales development activities to generate qualified Sales Accepted Leads (SALs) for the Sales organization. The position supports pipeline creation efforts within Commercial segments by following established prospecting processes, qualification standards, and documentation procedures to ensure consistent, accurate, and timely lead handoff in alignment with company guidelines.

• Conduct outbound and inbound prospecting activities within assigned Commercial accounts using approved messaging and outreach cadences.
• Apply established qualification criteria during structured discovery conversations to confirm customer fit and buying interest.
• Create and route Sales Accepted Leads (SALs) in accordance with defined handoff standards and timelines.
• Accurately record prospect interactions, required data fields, and notes in designated CRM and sales engagement systems.
• Follow documented processes for lead management, data entry, activity tracking, and status updates.
• Meet assigned activity and output expectations as communicated by management.
• Participate in required training, coaching sessions, and team meetings to maintain alignment with current procedures.
• Communicate with internal stakeholders to ensure accurate transfer of lead information.
• Maintain compliance with established policies, procedures, and system usage requirements.
• Perform other duties and responsibilities as required to support business needs.

• Acquires basic skills through work experience or formal training to perform routine tasks.
• Tasks are routine, repetitive and manual in nature with minimal complexity or variation and specific to the job.
• Work is performed under supervision with detailed instructions. Priorities are provided for performing work.
• Interacts mostly with immediate peers within the assigned team. Based on nature of the role, may respond to requests from others in the organization.
• The impact of decisions is primarily contained in the work of the job.

• Typical experience: 0+ years in related role or experience.
• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Ability to follow defined processes, scripts, and procedural guidelines consistently.
• Clear verbal and written communication skills suitable for professional interactions.
• Basic proficiency with CRM platforms and standard business systems.
• Strong attention to detail and accuracy in data entry.
• Ability to manage structured outreach activities and meet productivity expectations.
• Ability to receive direction and apply feedback under routine supervision.
• Effective time management and task organization skills.

Education:

Completion of secondary education or equivalent preferred.

Experience performing outbound outreach or customer-facing communication activities.

Familiarity with sales engagement platforms or CRM tools.

Exposure to structured call scripting or qualification methodologies.

Experience working in a metrics-driven environment.

The OTE range for this role is $65,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

This position requires the ability to remain in a stationary position for extended periods and involves frequent use of a computer and other standard office equipment. It also requires effective…