Deficiencies Inside Sales Representative

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

The primary function of the Inside Sales Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.

Prepare proposals and follow up on delivered quotes.

Gain commitment from the customer over the phone.

Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.

Develop positive ongoing relationships with customers.

Maintain and update an inspection deficiency tracking system daily.

Report progress and metrics to management weekly and monthly.

Deliver sales to an assigned quota.

Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.

Interface effectively with the service department to ensure delivery and improved service repairs.

Good computer skills are essential.

Must be process-oriented and energetic.

The candidate must be able to complete a defined training program.

• Required High School Diploma or Equivalent
• Associate or Bachelor's degree preferred
• Excellent presentation and verbal communication skills
• Proficient with Microsoft Office programs, excel, word, and web-based programs.
• Highly motivated and success-driven
• Upon being awarded a position, must be able to complete a defined training program.
• Ability to successfully close sales with a positive customer experience
• Preferred Fire Suppression Industry experience.
• Administrative experience
• High customer phone call background, with an emphasis on telephone prospecting
• Administration background
• Mechanical or electrical field service experience.
• Three years of inside sales experience and Customer service background

HIRING HOURLY RANGE: $24.57 - $34.45 + Commission (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This position includes a competitive benefits package.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson Controls Careers site at

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most.

Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.

At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.