Client Services Manager - Security

Garda World -  - Responsibilities:
Supervise the day-to-day security service provided to the facilities and ensure service is of the highest standards;
Develop and maintain effective relationships with clients and employees and serve as the liaison between Garda World, our clients, and our assigned staff;
Meet regularly with clients to address problems and offer solutions, provide status updates, communicate needs, and ensure contract compliance and complete customer satisfaction;
Participate in the recruitment, selection, orientation, training, and continual development of staff assigned to the accounts;
Routinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as Garda World policy, providing assistance when necessary, and initiating corrective action as required