Transit Safety and Security Analysis Coordinator Job Albuquerque area,New Mexico USA,Security

Position Summary

Monitor and analyze safety and security data to identify risks and support informed decision-making across transit operations. This position works closely with internal departments, law enforcement, and vendors to manage security systems, respond to incidents, and implement improvements.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS:

Essential functions may include, but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

Monitor, collect, and analyze crime and safety data to identify trends, patterns, and emerging risks impacting transit operations.

Review and assess data received through Computer-Aided Dispatch (CAD), telecommunication, and radio systems to support real-time awareness, incident documentation, and operational planning.

Coordinate with internal departments, law enforcement, and contractual vendors to address hardware, software, and access needs; including security cameras, monitoring systems, and badging systems; support the research, evaluation, and implementation of new safety and security technologies.

Assist in the development and implementation of goals, objectives, policies, and procedures; establish schedules and service delivery standards for safety-related operations.

Coordinate and oversee project plans and daily operational activities of the Safety and Security Division; review work products, monitor progress, and identify and resolve workflow issues.

Provide training and technical support in the use of physical and digital maps; interpret geographic data to support field personnel and response coordination during safety and security incidents.

Review reports and data queries from multiple sources to ensure compliance with regulatory standards and maintenance of accurate records; conduct audits and validate safety and security data.

Maintain detailed records and prepare reports related to program outcomes, project progress, and operational performance; evaluate effectiveness and recommend improvements.

Prepare and present safety and security-related staff reports, data summaries, and supporting correspondence to inform management decisions and support departmental planning and compliance efforts.

Perform organizational and operational analyses of safety and security programs; identify areas for improvement and recommend policy, procedural, or system modifications to enhance overall program effectiveness.

Serve as the liaison for the assigned Division for the Transit Department with other City departments, divisions and outside agencies; facilitate collaboration and resolve sensitive or complex operational and security issues.

SUPPLEMENTAL FUNCTIONS:

Attend and serve on a variety of boards, commissions, and committees; stay abreast of new development in the fields of Transit Security and Safety.

Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Bachelor's degree from an accredited college or university in business administration, criminal justice, information systems, or public administration, or related field; and Five (5) years' experience in managing security operations and enforcement, public transportation.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

Working Conditions

Environmental:
Office environment; exposure to computer screens; travel from site to site; exposure to inclement weather conditions; possible exposure to noise.

Physical Requirements:

Essential and supplemental functions may require maintaining physical condition necessary for moderate lifting, sitting, walking or standing for prolonged periods of time; operating motorized vehicles.

Benefits

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution.

That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is…