Sr. Field Service Technician

Swire Coca-Cola is committed to providing balance to support you in all aspects of your life, both at work and beyond. We offer the benefits you need for physical, financial, and emotional well‑being.

• Competitive wages paid bi‑weekly or optional pay on demand;
  Overtime opportunities
• Health coverage (3 medical options, dental and vision)
• Health Savings Accounts with company match
• 401(k) Retirement Plan with company match
• FREE virtual primary care, acute care & physical therapy
• FREE Employee Assistance Program
• FREE Safety Shoes annually for most roles
• Seven (7) company paid holidays & 3 paid floating holidays
• Paid time off (vacation, sick time, bereavement, jury duty, maternity/paternity, disability leave & volunteer time)
• Discounted & free product
• Opportunities for career advancement

We are a family‑owned bottling company with a story spanning over two centuries. We are one of the largest bottlers of Coca‑Cola in North America and distribute more than 50 beverage brands and flavors, creating joy for our customers every day. Our 8,000+ driven employees work hard as part of a team that delivers refreshment to over 30 million consumers across 13 states.

Begin a journey with us at Swire Coca‑Cola and belong to a community of dedicated team members who think big and believe in winning together.

As a Sr. Field Service Technician, you will visit customers in your assigned geography to diagnose and repair moderate to highly complex Coca‑Cola beverage equipment for resale. Equipment includes fountain beverage dispensers, coolers, vendors, payment systems and ancillary equipment. Visits (service orders) are generally scheduled through an assigned dispatcher but can also be technician generated proactively. Your responsibilities include transportation, installation, removal and repair (as needed) of fountain beverage dispensers, vendor and cooler equipment.

You will work under limited supervision.

Pay: $26.98/HR
Job Level: 3

• Diagnose multiple types of complex fountain machine equipment (e.g., B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine) and other beverage equipment to determine work, parts, and materials needed and make required repairs. Move or remove equipment as required.
• Travel to and from customer locations in assigned area.
• Effective and appropriate interaction with customers, management, and associates.
• Upon completion of service call, clean and sanitize equipment and work area.
• By use of handheld device; document travel, labor, and materials (parts and supplies) use for each activity.
• Correctly check in and out equipment and materials (parts and supplies).
• Maintain accurate parts inventory ($30–$35K estimated value). Maintain a clean, organized, and safe vehicle.
• Attend meetings as assigned.
• Assist with special projects and events as assigned.
• Assist other associates as assigned.
• Perform other duties as assigned.

• High School Diploma (or GED) required
• CFC Refrigeration Certification upon hire preferred
• 2–4 years experience in diagnosis & repair of consumer or commercial appliances required
• 1–2 years beverage service technician (EFC, fountain install, bottle/can reactive) experience preferred
• Must be able to demonstrate proficiency in SAP CONA, Microsoft Outlook, and PDF reader on an iPhone and/or iPad type device
• Must be at least 21 years of age
• Must have a valid driver’s license
• Driving record must meet Swire’s vehicle policy requirements
• Ability to work weekends and holidays as assigned
• Ability to work with minimal supervision
• Ability to lift a minimum of 50 pounds
• Ability to work with others
• Ability to complete B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage Juice Machine, and Fundamental Skills certifications within first year
• Ability to complete equipment manufacturing and company training within 180 days of hire

Due to the nature of our work and to help maintain a safe workplace for our employees and customers, after a candidate receives a conditional offer of employment, they will be required to complete pre‑employment screening. This includes a criminal background…