CNC Field Service Technician

Interested in Relocating to Arizona?

This position is based in Tempe, Arizona, in the Phoenix metropolitan area, and we welcome applications from qualified CNC professionals currently living outside the state who are interested in relocating to Arizona.

Candidates must be willing and able to relocate to the Tempe/Phoenix area for this opportunity.

In this role, you will install, maintain, troubleshoot, and repair CNC machine tools, including advanced equipment up to 5-axis machines. You will be supported with the tools, technology, training, and technical resources needed to be successful in the field. This opportunity offers stability, ongoing development, and the chance to work with a service‑focused team that values professionalism, accountability, and high‑quality customer support.

• Install, level, align, commission, troubleshoot, and repair CNC machine tools, including mills, lathes, and equipment up to 5-axis.
• Perform preventative maintenance, emergency service, and machine‑down repairs to minimize customer downtime.
• Diagnose electrical, electronic, hydraulic, pneumatic, mechanical, and software‑related issues on CNC equipment.
• Troubleshoot CNC controls, including FANUC and Haas controllers, and identify root causes of equipment failures.
• Communicate professionally with customers regarding arrival times, service status, repair progress, and recommended next steps.
• Document service activities accurately and coordinate with internal teams, technicians, and vendors on complex repairs.

• Salary range: $60,000 to $90,000 per year.
• Direct hire opportunity.
• Company vehicle provided.
• Company laptop and company phone provided.
• Tools and technical support provided.
• Ongoing training and development provided.

• Install, maintain, troubleshoot, and repair CNC machine tools in customer field service environments.
• Perform machine leveling, alignment, installation, commissioning, preventative maintenance, and emergency repair.
• Diagnose and repair electrical, mechanical, hydraulic, pneumatic, electronic, controller, and software‑related CNC issues.
• Support machine‑down situations with urgency while delivering professional customer communication and documentation.
• 3+ years of experience performing maintenance, troubleshooting, or repair on CNC machinery.
• Experience level of 6‑10 years is highly aligned with this role.
• Hands‑on experience with CNC mills, CNC lathes, Haas, Matsuura, Makino, Okuma, or other industrial CNC machining equipment.
• Knowledge of CNC/OEM machine controllers, especially FANUC and Haas.
• Strong electrical and mechanical troubleshooting skills.
• Experience troubleshooting hydraulic and pneumatic systems.
• Ability to read and interpret electrical schematics, technical manuals, maintenance instructions, and safety procedures.
• Strong mechanical and electrical aptitude with the ability to independently diagnose equipment problems in the field.
• Excellent customer service, communication, critical‑thinking, and problem‑solving skills.
• Detail‑oriented, organized, accountable, self‑motivated, and willing to continually learn new CNC technologies.
• Valid driver's license required.
• High school diploma or GED required.

• Matsuura CNC machine experience.
• Experience servicing 5‑axis CNC equipment.
• Broad exposure to multiple CNC machine brands and controller platforms.
• Prior field service experience supporting manufacturing or machining customers.

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.12.pdf

The pay transparency policy is available here:…