Police Dispatcher

Overview

Police Dispatcher

Position Summary:

Receives incoming calls for police and security services, dispatches officers as appropriate, and monitors police radio alarms. Documents police and security service requests in an electronic records management and dispatch system. Operates National Crime Information Center (NCIC) console, a computer aided mobile dispatch system, and Zetron interoperable radio console. See the Position Description for additional information.

The description presents the responsibilities implied by the position summary and operating tools:

• Receive incoming calls for police and security services and dispatch officers as appropriate.
• Monitor police radio alarms and document requests in an electronic records management and dispatch system.
• Operate NCIC console, computer aided mobile dispatch system, and Zetron interoperable radio console.

• Must pass a pre-employment criminal background check.
• Must successfully maintain State of New Mexico Public Safety Telecommunicator certification.
• Must successfully complete all internal police dispatch and related training.
• Must possess a valid typing test certificate issued by a state agency, county agency, or an accredited educational institution with a minimum score of forty (40) net words per minute (WPM). The typing test must have occurred within the last 12 months.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University’s influenza vaccination requirement.

High School Diploma or GED and Certification/Licensure State of New Mexico Public Safety Telecommunicator or eligibility for certification by waiver.

Main - Albuquerque, NM

Police Department (291A)

Staff

Regular - Full-Time

Non-Exempt

Hourly: $18.09 - $23.27

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Yes

2/20/2026

No

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Resume & UNM job application.

Veteran Preference Program — Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit (Use the "Apply for this Job" box below).

Refer to  for a definition of Regular Staff.