AI Engineer ( DAM

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-Certified ™ company, listed as one of the world’s top software companies by The Software Report, and positioned as a market leader by the analyst community.

As an AI Staff Engineer within R&D, you will drive the technical evolution of Acquia DAM, a market‑leading platform that transforms how global brands manage content using powerful AI features including auto‑tagging, automated facial recognition, duplicate asset detection, and natural language search. In this role, you will work to deeply integrate DAM with the broader Acquia AI ecosystem, architecting upcoming roadmap themes centered on autonomous asset governance, agentic orchestration, and smart visual transformations.

• Write and ship production AI code daily.
• Architect agentic AI workflows using Lang Graph, Temporal, Pydantic for enterprise‑scale and reliability.
• Own AI observability via Lang Fuse: tracing, prompt versioning, evaluation, and performance benchmarking across all model interactions.
• Set AI engineering standards for agent design patterns, RAG, prompt management, context optimization, and tool‑calling strategies.
• Partner with product and platform teams to deliver AI architectures that meet enterprise SLA, security, and compliance requirements.
• Evaluate and adopt emerging tooling – benchmarking LLM providers, orchestration frameworks, and agentic stack improvements.
• Mentor engineers through code reviews, pairing sessions, and design discussions.
• Represent Acquia’s AI capabilities in customer architectural reviews, technical discovery, and roadmap conversations.

• 8+ years of software engineering with 3+ years producing AI Agents.
• Hands‑on Lang Graph, Temporal, Pydantic expertise for stateful, cyclic, multi‑agent workflows.
• Hands‑on Lang Fuse expertise – tracing, evaluation, prompt management, and dataset‑driven testing.
• Proficiency with agent harness frameworks such as Lang Chain, Llama Index, or CrewAI.
• Deep Python proficiency and strong engineering fundamentals (testing, CI/CD, architecture).
• Cloud AI deployment experience (AWS, Azure, or GCP) including containerization and inference cost management.
• RAG architecture knowledge – vector databases, embedding models, and retrieval strategies.
• B.S. in Computer Science or equivalent practical experience.

• Enterprise SaaS or CMS experience, including familiarity with Acquia’s Drupal‑based DXP.
• Agentic development workflow fluency with AI‑assisted coding tools (Copilot, Cursor, Claude).
• Experience with persistent agent runtimes – e.g., Open Claw, Hermes Agent, cross‑session memory, autonomous skill creation, and always‑on agent infrastructure.
• LLM fine‑tuning or model evaluation experience and awareness of foundational model tradeoffs.
• Human‑in‑the‑loop – interrupt‑driven agents and enterprise design.
• Strong communication skills – presenting AI system design to engineers and C‑suite stakeholders.
• Senior IC track record – mentoring organically through quality code and system designs.

Core benefits include competitive healthcare coverage, wellness programs, flexible time off, parental leave, recognition programs, and more.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.