Application Development

SMS Data Products Group, Inc. has a full-time job opportunity for a candidate to join the Air Force Research Laboratory (AFRL) Application Development team at Kirtland AFB in Albuquerque, NM. The ideal candidate provides application development support to AFRL by comprehending industry standard software engineering methodologies and applying these techniques while developing and maintaining application solutions. The candidate should have experience with configuring systems to define, manage, automate, and structure business processes for an organization.

As a Service Now developer, the candidate will play a pivotal role in customizing and expanding the Service Now platform to meet the specific needs of the organization while also supporting all software lifecycle activities with a focus on Agile/Scrum methodologies.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long‑term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on‑site operations at customer locations throughout the United States.

For additional information on SMS, visit

• Design, develop, test, and deploy custom applications utilizing coding technologies with specialization in JavaScript, CSS, HTML.
• Low code/no code environments including workflows integrating customer business rules (Service Now).
• Configure and customize existing Service Now modules to optimize efficiency and user experience.
• Ability to apply standard software engineering methods and project lifecycle management techniques to deliver sound software and documentation.
• Ability to write and update user and administrator documentation for applications (All documentation should comply with customer specifications).
• Collaborate with stakeholders and the development team to gather feedback and ensure alignment with requirements.
• Ability to work independently or collaboratively with other developers.
• Implement and follow Agile/Scrum software lifecycle processes.
• Possess an understanding of code design industry standards/style guides to standardize code formatting and increase peer review efficiency.
• Integrate AFRL applications with various data sources, which include flat files and existing databases (SQL, Access, or similar).
• Develop and maintain installation and configuration procedures for managed systems.
• Familiarity applying Defense Information Systems Agency Security Technical Implementation Guides (DISA STIGs) to include the Web Server STIG, Application Security and Development STIG, SQL Server STIG, and the Cloud SRG
• Maintain service lifecycle management information, and ensure new services adhere to government enterprise standards.
• Ability to conduct service performance assessment and scalability planning.
• Utilize government provided tools and methodologies to support service lifecycle management activities, experience with Service Now and/or Agility platforms a plus.
• Experience in assisting individuals in problem solving utilizing the potential of Service Now as it relates to their job function.
• Experience in establishing and maintaining relationships with business stakeholders/users.
• Follow policies and procedures for change and incident management.
• Analyze existing code (JavaScript, HTML, and CSS) and requirements for replacement in new environments.
• Exhibit familiarity with the following Microsoft collaboration platform tools:
  SharePoint Online, Teams, One Drive, etc.

• Three to five years' experience in software development in a web environment, backend development, and intermediate experience with frontend user interface development.
• Applicant must possess refined critical thinking skills, should be a self-starter, may direct the activities of other team members, diplomatic, multi‑task capable, adaptive to a dynamic environment, dependable and reliable.
• Prior experience in a government consulting services environment is preferred.