Part-Time Customer Service Representative
Listed on 2026-08-22
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Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Call Center / Support, Bilingual
We're Hiring! Customer Service Representative (Part-Time)
Metropolitan Knoxville Airport Authority – McGhee Tyson Airport | Alcoa, TN Fully On-Site
Looking for a fun, people‑focused job at the airport? Come join our team! We’re hiring a Customer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you!
What You’ll Do- Assist passengers with wheelchair and cart transportation
- Keep wheelchairs/carts clean & sanitized
- Answer passenger questions on airport services, security, baggage & more
- Respond to calls on the customer service/LEP line
- Support PR with events and logistics
- Staff the information booth & maintain tourism materials
- Perform additional duties as assigned
Schedule (Hiring for THIS Shift) | On-Site averages 24-28 hrs/week
Weekend Schedule- Fri: 1pm-8pm
- Sat: 1pm-8pm
- Sun: 1pm-8pm
- Mon: 11am-6pm
$15/hour | Part-time (no benefits)
Ideal CandidateWe’re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting to 50lbs). Customer service experience is a plus!
Ready to jump‑start your journey with us?To qualify, you’ll need a high school diploma or equivalent, be 18 or older, and bring along up to one year of customer service experience—plus a great attitude and eagerness to grow!
- Applicants must be currently authorized to work in the United States on a long-term basis
- MKAA conducts random employee drug screenings
- MKAA is an Equal Employment Opportunity Employer.
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