Supervisor Accounts Receivable

External Job Description And Responsibilities

Team Health is proud to be the leading physician practice in the U.S. providing exceptional patient care, together.
Team Health has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 – Becker’s Hospital Review names Team Health among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

The Accounts Receivable Supervisor leads the No Activity department, overseeing staff productivity and daily operations. The role reviews A/R to identify billing issues that may delay claim adjudication, develops solutions to resolve billing and collection challenges, and collaborates with other departments to improve processes, maximize reimbursement, and reduce claim delays.

• Review weekly ETM PIT Reports to ensure worklists are processed and maintained in accordance with departmental standards.
• Ensure accurate assignment of invoices.
• Evaluate staff productivity and ensure compliance with quality assurance policies and procedures.
• Manage departmental operations within established budget guidelines.
• Hire, train, and motivate lead team members.
• Maintain up‑to‑date expertise in physician fee‑for‑service and managed care billing, as well as insurance reimbursement.
• Deliver timely billing communications and updates to staff.
• Provide regular workload status updates to the A/R Manager.
• Communicate project progress and deadlines to the Assistant VP and Manager.
• Identify and elevate issues, errors, and operational changes to the Manager.
• Develop and maintain departmental policies aligned with HCFS and Team Health standards.
• Conduct monthly staff meetings focused on Accounts Receivable and system processes.
• Oversee staff and departmental procedures to support efficient systems and positive personnel relations.
• Perform other duties and assignments as requested.

QUALIFICATIONS /

EXPERIENCE:

High school diploma or equivalent required.

Five years of physician billing experience, including at least three years in a Senior or Lead role and two years in Denials Resolution or Accounts Receivable Management preferred.

Strong understanding of healthcare payer reimbursement processes and physician billing practices.

Excellent communication, interpersonal, and team leadership skills with the ability to train, mentor, and motivate staff.

Working knowledge of ICD 9 and CPT 4 coding.

Strong analytical and problem solving abilities.

Proficient in Microsoft Office.

Exceptional follow up, organizational, and time management skills.

• Accounts Receivable Senior
• Accounts Receivable Representatives

• Job performed in a well-lighted, modern office setting
• Occasional standing/bending
• Occasional lifting/carrying (20lbs or less)
• Moderate stress
• Prolonged sitting
• Prolonged work on a PC/computer
• Prolonged telephone work
• This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.

Hybrid