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Retail Sales & Customer Experience Leader

Job in Alcoa, Blount County, Tennessee, 37701, USA
Listing for: Michaels Stores
Full Time position
Listed on 2026-07-14
Job specializations:
  • Management
    Retail & Store Manager, Area Manager
Salary/Wage Range or Industry Benchmark: 55000 - 90000 USD Yearly USD 55000.00 90000.00 YEAR
Job Description & How to Apply Below

Michaels Stores in Knox-Maryville, TN seeks a Sales Manager to lead a high‑performing selling culture, drive strong results, and deliver an engaging customer experience across front‑end and service operations.

You will coach teammates on branding, SOPs, and operational standards, provide MOD coverage, manage POS and Self‑Checkout, and oversee key areas like Loyalty, protection plans, Knit & Sew Shop, BOPIS, Same Day Delivery, and in‑store programs to maximize omni‑channel service.

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