Ramp Lead Agent

Overview

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people.

This role is responsible for leading the outbound bag room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. It involves driving and operating small specialized commercial vehicles and requires heavy lifting, pushing, pulling, bending, and stretching. The role adheres to all standards and procedures ensuring all work is performed safely and follows established protocols.

• Safely and continuously lift and move 70 lbs. of cargo and baggage from the outbound bag room, on and off aircraft, and transport between aircraft, airport terminals and air cargo facilities.
• Frequent bending, stretching, push/pull, stacking and kneeling in small, confined locations.
• Lead and participate in the movement of cargo and baggage on and off aircraft and transport it between aircraft, outbound bag room, airport terminals, air cargo facilities, and other aircraft.
• Operate motorized equipment.
• Read, interpret and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
• Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance.
• Assist Ramp Agents in their assigned areas to ensure agents are performing their duties in a professional, safe and efficient manner, according to company/carrier standards.
• Train employees during on‑the‑job training and/or airline‑specific training or assign employees to work with experienced agent.
• Attend mandatory training imposed by the company and airlines as per job role.
• Perform other duties that may be assigned.

You have a responsibility to take reasonable care of the health, safety and well‑being of yourself and others at work in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff. In all areas of our business there is a potential risk to health, safety, and welfare through misuse of alcohol and drugs.

Therefore, the company prohibits such misuse and conducts regular testing to enforce its Substances Misuse Policy.

• Prior ramp/airline experience required.
• Must be at least 18 years of age.
• Must have a high school diploma, GED, or six months of experience as a ramp agent.
• Must pass all pre‑employment testing, including a drug test.
• Must be able to proficiently speak, read, and write in English.
• Must possess and maintain a valid US driver’s license with no violations over the past 5 years.
• Capable of safely lifting up to 70 lbs. continuously.
• Must be available and flexible to work variable shifts including overtime, weekends and holidays.
• Work is primarily outdoors and must be comfortable working in all weather conditions.
• Must be able to obtain and maintain an airport security badge.
• Must pass an FBI background check and obtain a US Customs seal.
• Prior loading and unloading of heavy products or equipment preferred.
• Ability to perform basic math calculations.
• Ability to work at heights up to 40 feet.

$18.00 hourly

Menzies Aviation is a committed equal‑opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment where diverse knowledge, perspectives, experiences, and approaches are represented and where everyone feels valued and can reach their full potential.