Hotel Staff

Job Overview

As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink after a long day. You’ll be joining a fun and inclusive team where you can grow and strengthen your skills and experience.

Chef & Brewer is a collection of unique country‑style pubs set in beautiful locations across the country. They are a welcome escape for customers, feeling like a home away from home. The pubs feature beautifully decorated interiors, serious pub food and expertly chosen drink ranges, the perfect places for any occasion.

• Competitive salary, pension contribution
• The chance to further your career across well‑known brands – as one of the industry's top apprenticeship providers, training and development at each level of your career.
• Discount 33% for you and 15% for loved ones on all brands.
• Free employee assistance program – mental health, well‑being, financial, legal support.
• Discount 50% for you and 25% for loved ones at Greene King Inns and hotels.
• Refer a friend and earn up to £1,500 when they are placed.
• Wagestream – access your wage before payday.
• Retail discounts – up to 30% off at Superdrug, exclusive Three Mobile discounts, and more.

• Provide customers with a heartfelt and memorable experience each visit.
• Meet and greet, check guests into their rooms upon arrival.
• Answer telephone enquiries and handle customer complaints to ensure everyone enjoys their stay.
• Ensure front of house is always safe, legal and clean; address any issues quickly and safely.

• Willingness to learn and expand your skills.
• Attention to detail, ensuring every pint is poured to perfection.
• Passion for great service and welcoming each customer warmly.
• Positive can‑do attitude and real team player.