Registration Clerk- Healthcare Clinic

Full Time Job Summary

Responsible for answering Multi-Line Telephone system, scheduling and attending correct patient, assignment of patient to appropriate provider and type of visit, verifies and updates patient data and, collects co-pay and/ or balance due, balancing, opening and closing of cash drawer daily, faxing, filing, scanning, sorting mail. MUST provide excellent customer service at all times.

Education

minimum of high school diploma or equivalent. Advanced clerical training preferred.

Experience

Preferred:
Basic working knowledge of computers, excellent customer service with good verbal and written communication skills, 2 years medical office experience, knowledge of insurance regulations, collections, and Medical terminology.

Licenses, Certifications, and/or Registrations

None

Equipment, Tools, Work Aids

EMR System, Windows, General Office Equipment, Multi-Line Telephone System, Credit/Debit Card Machine, Insurance Verification Software, Medical Necessity Software

Specialized Knowledge and Skills

Good working knowledge of computer and keyboard operations as well as general office equipment;
Capable of an accurate exchange of verbal and written information;
Can write legibly and speak and read English;
Knowledge of medical terms and exams/procedures

Approximate Work Schedule

Monday-Thursday 7:30AM-4:30PM and Friday 7:30AM-12:30PM.