Branch Sales Manager

Company Overview

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefront locations and online lending.

Providing services in over 23 states, Purpose Financial employs over 2,500 team members.

• Health Savings Account plus Employer Seed
• Paid Parental Leave
• Competitive Wages
• Health/Life Benefits
• 401(k) Savings Plan with Company Match
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program
• Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

The Branch Sales Manager (BSM) is a performance-based position measured by branch results. The BSM is responsible for the effective operation and continued growth of their Branch with direction from the DDO. This position ensures that each team member within the branch is trained in all procedures, policies, products, and programs. Must have a passion for sales, marketing, and training. The BSM will increase overall performance, productivity, and profitability of the branch and promote employee engagement, teamwork, and job satisfaction through continued coaching and development.

• Manage financial goals; use analytics to assess ways to improve financial position; review operational standing of assigned branch to identify opportunities for increased profit margin.
• Provide training and guidance in all aspects of operations and sales leadership in conjunction with Division Director. Ensure training of procedures outlining banking, collections, audits, and other company policies and standards are met and compliance with federal, state, and local law.
• Delegate tasks and responsibilities to appropriate team members.
• Maintain the Advance America appearance standards and maintenance requirements for the branch.

• Conduct competitive market analysis and develop strategies to increase total market share and active customer accounts.
• Work with DDO, Field Marketing Manager, and Corporate Marketing to maintain on‑going marketing campaigns for the branch.

• Recognize, train, and develop skills and abilities of the branch team members to achieve objectives and provide effective leadership.
• Responsible for growth and development as well as recruiting, coaching, and evaluating branch team.

• Build strong relationships with current and prospective customers, in person, in the market, and over the phone.
• Monitor and measure customer satisfaction.
• Take the lead on case management for delinquent accounts.

• Work with DDO to ensure all federal, state, and local laws are followed, including company best practices and policies.
• Collaborate with Operational Quality Specialists to observe and detect potential risks for non‑compliance.

• Provide training and guidance in all aspects of operations, marketing, and customer experience.
• Teach and validate understanding of Customer Choice – One Company/One Customer and the overall Omni channel experience.
• Instruct the branch on company procedures, policies, practices, and computer systems.
• Assist the DDO with implementation of new or changed procedures, policies, products, or programs.
• Lead by example in a hands‑on and approachable manner.
• Recognize and develop skills/abilities of assigned branch to meet branch, division, and company objectives.

High School Diploma or equivalent required; some college preferred.

Two years of prior management experience preferred. Applicants must also have a working knowledge of P&L, sales, collections, and cost controlling measures. Equivalent operational and/or leadership experience may be considered in lieu of…