Night Porter

About Us

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5‑star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th‑century baronial estate is rich in character and history. Cameron House offers an award‑winning spa with a rooftop infinity pool, an 18‑hole championship golf course, extensive resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms blend traditional and contemporary design, and guests can also choose one of our 115 self‑catering lodges or luxurious Mansion House suites. The iconic lochside setting spans 400 acres of picturesque Scottish countryside, offering water and land activities such as speedboat tours, paddle boarding, canoeing, kayaking, 4X4 off‑road driving, falconry, and more.

Assist the Night Management team in ensuring the comfort, service, and safety of guests and the property through the night.

• Warm, friendly and informative welcomes
• Enquiries in person, by telephone and by email
• Providing information on resort facilities and promoting guest experiences
• Managing keys for rooms and suites, and giving guests an overview of room facilities and features
• Guest and team transportation on and off resort, handling luggage and valet parking
• Assisting with room service orders and deliveries
• Registration of visitors and contractors
• Using all Front Office IT systems including Microsoft Office, Resort Suite, HotSOS, Bartech and Ving Card
• Basic administration, printing and distribution of reports
• Fire team responsibilities in the event of an evacuation
• Maintaining cleanliness and presentation of lobby area and guest corridors
• Security patrols, floor walks and fire exit checks throughout the building

• People who want to achieve great things – your interest in us shows ambition, drive and determination to meet challenges head on.
• People who are naturally friendly – who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect to make their stay special and memorable.
• People who show the same level of care for their team as for our guests – supporting colleagues to be their best and do their best job.
• People who respect and protect the environment we work in – looking after our surroundings and never taking it for granted.

• Hotel or customer service experience – an advantage
• Great interpersonal skills, with an ability to build excellent working relationships
• Thoroughness, with keen attention to detail
• A flexible approach to work to meet operational demand
• Excellent communication skills
• Basic IT skills and ability to use handheld technology
• UK driving licence – essential

• Free meals when on duty in our team cafés
• Pension scheme and Wagestream financial services
• Long service awards with recognition through retail vouchers and overnight stays
• Enhanced holidays with long service
• Free Leisure Club membership, with friends and family discounts
• Employee care service offering lifestyle and wellbeing support and counselling via a confidential helpline
• On‑site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema tickets and retail products
• Lifeworks app – discounts on everyday purchases with participating brands
• Supplier and local business discounts, e.g. Sealy mattresses and selected Lomond Shores retailers
• Free parking
• Fully funded, work‑based training and development – apprenticeships, structured work experience, supported scholarships, graduate programmes, specialist craft training and formal qualifications up to HND and Degree level

We are only 40 minutes drive from the centre of Glasgow, and the wider Loch Lomond and Trossachs National Park is on your doorstep, ready to be explored in your free time.