Coordinator of Workforce Operations & Learning

Coordinator Of Workforce Operations & Lifelong Learning

The Coordinator of Workforce Operations & Lifelong Learning supports LSUA Continuing Education by coordinating the university's One-Stop Operator (OSO) responsibilities and managing Lifelong Learning programs for the community. The position is responsible for program scheduling, participant and instructor communication, required OSO documentation, registration support, and day-to-day coordination of assigned programs.

Primary Responsibilities One-Stop Operator

• Coordinate day-to-day One-Stop Operator activities and requirements.
• Maintain required OSO documentation, meeting records, and reports.
• Communicate with workforce partners and assist with coordinating partner meetings.
• Track deadlines and required deliverables.
• Assist the Workforce Development Manager with workforce system activities and events.

Lifelong Learning

• Coordinate fall, spring, and summer Lifelong Learning schedules.
• Recruit and communicate with instructors.
• Coordinate course dates, locations, supplies, and other program needs.
• Manage participant communication and registration support.
• Identify new community enrichment course ideas.
• Assist with promoting Lifelong Learning programs.
• Track enrollment and participant feedback.
• Support community-based and on-campus Lifelong Learning activities.

General Program Support

• Provide excellent customer service to participants, instructors, and community partners.
• Maintain accurate program records.
• Assist with Continuing Education events and special projects.
• Perform other related duties as assigned.

Minimum Qualifications

• Bachelor's degree from an accredited institution.
• Strong organizational and communication skills.
• Ability to manage multiple responsibilities and deadlines.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office and ability to learn university systems.

Preferred Qualifications

• Experience in higher education, workforce development, continuing education, community programming, or program coordination.
• Experience working with community partners or grant-funded programs.
• Experience coordinating events, courses, or adult education programs.

Skills Needed:

Communication, Customer Service, Database Management, Decision Making, Detail-Oriented, Following Protocols, Problem Solving, Task Organization

Preferred

Skills: