Loan Officer Floater

Monroe, LA, USA •

The Loan Officer Floater is a front‑line role, responsible for delivering outstanding service and support to members through the processing of all consumer loan products offered, including credit cards, and the opening of new accounts. This position requires strong sales skills to identify members’ needs and cross‑sell appropriate products and services. The Loan Officer Floater will float to various branches/departments and may fulfill the role of a Loan Officer or Member Experience Representative.

• Processing and evaluating loan applications with a high degree of accuracy and regulatory compliance, identifying red flags, and conducting thorough reviews to mitigate risks and fraud.
• Opening and closing personal and business accounts to fully support members’ needs.
• Issuing and servicing new credit cards for all members.
• Delivering excellent member service in person, over the phone, in writing, and/or via all other communication channels.
• Cross‑selling credit union products and services through proactive outbound calls and in‑person conversations in a manner that meets or exceeds assigned sales and performance goals.
• Serving in Member Experience Representative or Loan Officer capacity for assigned branch.
• Performing other job‑related duties as assigned.

• Minimum of two (2) years of financial institution experience to include teller, contact center, lending, or loan processing duties.
• Must have a strong background in sales.
• Must be eligible to be licensed to sell all necessary insurance products.
• A high school education or GED.
• Strong problem‑solving, attention to detail, and member service skills.
• Reliable transportation is required due to the travel requirement.

• Work Schedule
  • Monday – Friday: 8:30 AM – 5:30 PM (Travel time may extend beyond normal business hours).
• Travel
  • Travel is necessary for this position; mileage reimbursement available for those who qualify.
• Work Site Location
  • Home branches:
    Alexandria and Pineville.
  • Additional territories scheduled in advance:
    Monroe, Video Operations (Corporate Campus in Baton Rouge).
  • In high‑need situations, may be asked to travel to other Pelican branch locations across Louisiana.

• Medical, Dental, and Vision Insurance with generous employer premium contributions.
• Health Savings Account contributions for eligible employees.
• Employer‑Paid Life Insurance.
• 15 Paid Holidays each year, which includes a Cultural Floating Holiday.
• 401(k) Plan with a 5% discretionary profit share contribution, plus a dollar‑for‑dollar match of up to 5% after 1 year of employment.

Pelican Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape‑free.