More jobs:
System Support Technician
Job in
Alexandria, Rapides Parish, Louisiana, 71301, USA
Listed on 2026-06-21
Listing for:
Westaff
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Now Hiring:
System Support Technician - Alexandria, LA
$55K-$65K/year | Full-time | Direct Hire
If you love solving problems, staying calm under pressure, and helping customers feel taken care of, this role is your sweet spot. We're a fast-moving healthcare technology company looking for tech-savvy troubleshooters who enjoy a little adventure - including about 25% travel.
What You'll Do
- Tackle high-priority support cases
- Document everything clearly
- Diagnose issues and order parts
- Handle escalations with confidence
- Travel for installs, training, and onsite support
- Answer incoming support calls
- Follow established processes
- Keep up with new tools and product updates
- Full benefits (medical, dental, life)
- PTO + 10-12 holidays
- IRA with company match
- Growing, stable company
- A role that blends customer service, tech skills, and real-world problem-solving
- HS diploma or GED
- Customer service experience (preferred)
- Mechanical/electrical/technical aptitude
- Bonus: experience with pharmaceutical automation
- Strong Microsoft Office skills
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