Electric Power Generator Service Technician

YOUR CAREER WITH LOUISIANA CAT

Louisiana Cat has been proud to represent Caterpillar® for four continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team.

You can build your future here!

We are looking for an ELECTRIC POWER GENERATOR (EPG) SERVICE TECHNICIAN to join our growing operations at Louisiana Cat. This position will be based out of Alexandria, LA.

The person in this role will be responsible for servicing and repairing power systems of all makes and models, performed in the shop and in the field.

$60,000 - $120,000 yearly range. The yearly range indicated is representative of the hourly rate, including typical overtime. This range is based on a technician’s experience, skills, education and training. For technicians, overtime is typically calculated on a daily basis after 8 hours worked.

• Diagnose, troubleshoot, repair, and perform preventative maintenance on diesel and natural gas engines, generators, controls, automatic transfer switches, paralleling switch gear, and fuel supply systems.
• Accountable for EPG (Electric Power Generator) technical instructions, safety and service manuals for Louisiana Cat.
• Interpret electric and electronic schematics, wiring diagrams, and ladder logic.
• Create, track, and formalize work order documents on our Caterpillar customer service report software systems.
• Understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers.
• Promote the Louisiana Cat brand by maintaining a standard of excellence in all that you do.

• Demonstrate understanding of single phase and three phase circuit theory and AC/DC circuit theory, and proficiency in the use of test equipment.
• Promote positive customer service according to Caterpillar and Louisiana Cat expectations with customers and management team.
• Have the tools and building blocks to MAKE A CAREER here at Louisiana Cat.

• High School Diploma or GED equivalent.
• Strong mechanical aptitude.
• Basic computer skills including typing, MS Word, MS Excel, and MS Outlook.
• Preferred: 2+ more years of previous hands‑on electrical diagnostics and troubleshooting experience working on 8.5kW‑2,500kW diesel and natural gas powered generators, ATSs, and paralleling switch gear.
• Preferred:
  Candidates with commercial/industrial electrical, and/or controls experience.
• Preferred:
  Strong heavy equipment engine experience.
• Preferred:
  Prior experience with Rental Equipment will be considered.
• Must own required tool inventory. Louisiana Cat offers exclusive Tooling Program (specific discussed during interviews).
• Strong customer service skills, mechanical aptitude, professional demeanor and safety‑first mentality every hour of every day.

• Work shift:
  
  40+ hours weekly; requires working hours in addition to normal work schedule for customer emergency calls or routine services. Occasional overnight travel may be expected.
• Will require physical movement and some heavy lifting.

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health).
• Short‑ and Long‑Term Disability Insurance.
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies.
• 401K Plan with Company Match.
• Paid Holidays & Vacation.
• Technician Tool Loan Program up to $2,000.
• Safety Boot / Safety Prescription Glasses Allowances.
• Employee Discounts.
• Credit Union.
• Technician Career Development Program – Shop & Field Service Training.