AI & Adoption Coach

Schedule

Full-time| Monday - Friday | 8:00 a.m. to 4:30 p.m.

$31.00/hr. to $36.00/hr. (non-exempt), based on experience, qualifications, and location.

• Competitive pay with employer-matched retirement and pay-on-demand
• Comprehensive health and wellbeing benefits
• Generous PTO and paid holidays
• Career growth with scholarships, training, and professional development
• Work-life benefits and modern technology that make your day easier

As an AI & Adoption Coach, you are responsible for helping teams adopt, integrate, and effectively utilize AI-enabled tools, digital workflows, and operational improvements across the organization. This role partners closely with operational teams to improve productivity, simplify workflows, strengthen adoption of new technologies and processes, and support more efficient ways of working. The AI & Adoption Coach serves as a practical, hands‑on partner helping team members build confidence, reduce friction, and successfully operationalize change.

• Support adoption and practical use of AI-enabled tools, workflows, and digital solutions across teams. Coach team members on productivity, efficiency, and effective use of organizational technologies. Identify opportunities to simplify work, reduce manual effort, and improve team effectiveness. Reinforce practical, scalable, and responsible use of AI tools and digital workflows.

• Provide hands‑on coaching and support to leaders and teams during implementation of new workflows, tools, and operational initiatives. Help teams improve workflow organization, prioritization, communication, and operational consistency. Support adoption of standardization ways of working across departments and teams. Serve as an approachable resource for operational problem-solving and workflow support.

• Support operationalization of strategic initiatives, workflow improvements, and transformation efforts. Help teams adapt to organizational and new ways of working. Gather feedback, identify barriers to adoption, and communicate opportunities for improvement. Reinforce sustainable adoption practices and continuous improvement behaviors.

• Observe workflows and identify opportunities to improve efficiency and reduce friction. Partner with teams to strengthen operational effectiveness and simplify processes. Support implementation of workflow improvements and productivity-focused practices. Promote scalable and repeatable operational habits across teams.

• Support alignment between organizational initiatives and frontline implementation. Help bridge communication gaps between technical solutions and operational teams. Contribute to a culture of innovation, adaptability, learning, and operational excellence.

• The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

• Bachelor's degree required; advanced degree in business, leadership, or related field.
• Healthcare, senior living, hospitality, or service-based experience preferred.
• Experience supporting operational improvement, workflow adoption, technology adoption, coaching, training, or organizational support initiatives.
• Strong communication, facilitation, and relationship-building skills.
• Ability to simplify complex concepts and support practical implementation.
• Experience with productivity tools, digital workflows, AI tools, or operational systems preferred.
• Strong organizational, problem-solving, and adaptability skills.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, residents, and community partners.

• Employment Type:
  
  Hourly, Non-Exempt
• Department:
  Administration
• Travel Requirements:
  Yes - as needed
• This role does not include supervisory responsibilities.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.