Informatics Coordinator

|Details| This is where you'll do work that truly matters.

Schedule:

Full Time - 80 hours per pay period - Monday through Friday 8 a.m. to 4:30 p.m.

Join Vivie and help us create meaningful impact! As an Informatics Coordinator, you’ll play a vital role in supporting and optimizing the clinical applications that power Senior Living. You'll serve as a bridge between technology and care teams—ensuring systems are implemented smoothly, used effectively, and continuously enhanced to drive quality, compliance, and workflow efficiency. Through your support and guidance, Vivie will stay at the forefront of digital care innovation.

• Competitive pay with employer-matched retirement and pay-on-demand options
• Comprehensive health and wellbeing benefits
• Generous PTO and holidays
• Career growth through scholarships and professional development
• Modern technology and meaningful perks

At Vivie, we value our people and offer a competitive pay range of $32/hr. to $44/hr. (non-exempt) based on experience, qualifications, and location. Our comprehensive benefits package includes health coverage, leadership training, and wellness programs.

Let’s grow together—apply now and discover the difference you can make at Vivie!

Vivie is an equal opportunity employer.

• Support Clinical Application Optimization
  • Serve as the key liaison between departments and clinical software platforms. Troubleshoot system issues, log and track tickets, and help resolve challenges with minimal disruption to care teams.
• Manage User Access & System Maintenance
  • Create, monitor, and deactivate users in software systems. Keep system access aligned with staff roles, licensing, and organizational security protocols.
• Lead Technology-Based Process Improvement
  • Collaborate with department leaders to evaluate current workflows and implement new processes using clinical applications that improve care quality, efficiency, and compliance.
• Coordinate System Upgrades & Training
  • Test new software features and upgrades, develop education and collaborate with clinical teams to train staff, and ensure smooth transitions during platform updates.
• Serve as a Technical Resource & Collaborator
  • Partner with IT, software superusers, and clinical leaders to support daily operations, future technology planning, and regulatory readiness related to Senior Living platforms.
• Other Duties as Assigned
  • The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

• Proficiency with clinical software systems and applications (including tablets, Windows OS, and EHR platforms).
• Minimum 2 years of experience supporting software end users and/or training others in system use.
• Strong problem solving, communication, and organizational skills.
• Ability to manage multiple tasks while maintaining attention to detail and follow-through.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members and visitors.

• Employment Type:
  
  Non-exempt
• Department:
  Nursing
• Travel Requirements:
  No
• This role does include supervisory responsibilities.

At Vivie, we follow all federal, state, and local laws that protect against discrimination. We’re committed to creating and maintaining a workplace where everyone is treated with fairness and respect. Discrimination of any kind — based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, public assistance status, veteran status, familial status, disability, or any other protected characteristic — is prohibited.

We are dedicated to providing equal employment opportunities for all team members and applicants. That commitment extends to every part of employment, including recruitment, hiring, promotions, pay, career development, and all other conditions of employment. In addition, Vivie will provide reasonable accommodations to individuals with disabilities, in accordance with state and federal law.