Team Member, Restaurant​/Food Service

At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life‑long relationships, and serving the best coffee around, join our herd!

Apply today and be part of the ‘Bou Crew!

The Team Member is the core of the Caribou experience. They are responsible for creating day‑making experiences through delivering unparalleled guest service, making world‑class handcrafted beverages, and bringing the Purpose and Values of Caribou to life in every interaction.

• Provides incredible Guest Service by developing personal ongoing relationships with guests, practicing active listening and connection, anticipating guest needs, and proactively solving opportunities with product knowledge and hospitality.
• Makes enthusiastic and knowledgeable recommendations to delight guests and creates day‑making experiences that spark a chain reaction of GOOD.
• Hand‑crafts beverages to order per Caribou standard operating procedures.
• Heats, prepares, and serves Caribou food offerings to store SOPs.
• Floats between barista and guest service, fulfilling all team member roles and responsibilities.
• Takes guest orders, manages the cash drawer, and follows all cash handling policies and procedures.
• Maintains the look and feel of a well‑run store by following cleanliness, sanitization, and organization standards.
• Anticipates future needs and thinks actively about solutions.
• Understands that the team is managing multiple priorities and takes direction from leaders.
• Brings the Core Values to life in all that you do:
  Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Brings joy to interactions with others, makes fun happen, and relishes helping teammates and guests.
• Exhibits a learner’s mentality, a desire to improve, and a commitment to do things correctly and effectively.
• Shows up ready and willing to be a reliable team player, supporting one another.
• Stays resilient under pressure and asks for help when needed.

• Ability to work at least one of the following: early mornings, evenings, some holidays or weekends.
• Must be at least 16 years of age.

• Restaurant, retail, or guest service experience.

The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These demands can be accommodated with reasonable accommodations.

$11.23 - $18.71 per hour. Starting pay is subject to local and state minimum wage regulations.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regarding race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

If you have a disability or special need that requires accommodation, please let us know.

Caribou Coffee