Enrollment Data Specialist

Contact information

• Base Pay $45,000.00 - $48,000.00 / Year
• Employee Type Full-Time Non-Exempt
• Required Degree 2 Year Degree
• Manage Others No

Description

Join our team and play a key role in ensuring accurate member enrollment and eligibility!

• Process enrollment records and update eligibility in the membership system.
• Review and resolve discrepancy reports from internal teams, DHS, and CMS.
• Research and troubleshoot eligibility/enrollment issues and coordinate benefit changes.
• Sort and distribute daily mail for the department.
• Ensure compliance with departmental policies, procedures, and workflows.
• Deliver exceptional customer service to internal and external partners.
• Work primarily on the computer with minimal member contact.

• Strong analytical skills and attention to detail.
• High level of reading comprehension.
• Proficiency in Microsoft Office, especially Excel.
• Ability to self-motivate, work independently, and apply critical thinking.
• Previous experience in bookkeeping, accounting, health insurance, or related fields (preferred).
• Willingness to learn - on-the-job training provided!

• Expert Knowledge - Familiar with Medical Assistance eligibility, demographics, and privacy rules for member communication.
• Regulatory Awareness - Understanding of Medical Assistance and Medicare guidelines.
• Organized & Efficient - Skilled at prioritizing tasks and following set instructions accurately.
• Problem Solver - Applies resolutions correctly and demonstrates strong analytical skills.
• Team Player & Independent Worker - Thrives both in collaboration and working solo.
• Clear Communicator - Able to follow verbal instructions effectively.
• Education/Experience - Diploma in business or health-related field, or 1+ year of relevant experience (Medicare/Medical Assistance knowledge is a plus).
• Tech Proficiency - Skilled in Microsoft Word, Excel, and Outlook.
• Adaptable & Detail-Oriented - Handles multiple tasks with strong organizational skills and attention to detail.
• People Skills - Works well with diverse individuals; excellent verbal and written communication.
• Physical Requirements - Comfortable at a desk/computer station; able to lift up to 25 lbs occasionally.
• Position is in the office M-F 8:00 a.m. to 4:30 p.m. at 3905 Dakota Street, Alexandria, MN

Summary

• Comprehensive Benefits - Medical, dental, and vision coverage.
• Generous Paid Time Off - Vacation, sick, holidays, and personal days.
• Pension
  -Public Employee Retirement Association (PERA)
• Professional Growth - On-the-job training and development opportunities.
• Work-Life Balance - Regular business hours and a positive team culture.
• Onsite Fitness Center

Ready to make an impact?
As an Enrollment Data Specialist
, you’ll play a vital role in ensuring accurate member enrollment and eligibility while working in a collaborative, supportive environment. This position offers the perfect blend of independence and teamwork, with opportunities to grow your skills and contribute to a mission-driven organization.

Join us and be part of a team that values accuracy, problem-solving, and innovation.