Inside Sales Coordinator

Description

Pay Range: $26.00-$32.50

Key Obsessions:

• Serve as the main customer contact, working closely with the Applications Engineer to manage all aspects of customer engagement for NSOs.
• Support the setup of NSOs and assist the Applications Engineer throughout the sales process until a purchase order is received.
• Process purchase orders for new machine sales and coordinate the transition of sold projects to the Project Management team.
• Monitor and track NSO progress to ensure timely follow-up and effective communication with all stakeholders.
• VIP Customer Program Support
  • Help organize customer calls and internal meetings to ensure clear communication and coordination.
  • Document discussions from both internal and external meetings, track follow-ups, and manage action items in our Customer Relationship Management (CRM) system.
  • Maintain and update task lists to ensure timely completion of responsibilities.
  • Collaborate with internal teams to resolve customer issues and provide proactive support to VIP customers.
• Ensure Aagard Experience
  • Deliver exceptional customer service that consistently exceeds expectations, ensuring timely and effective responses to inquiries.
  • Continuously strive to improve the overall customer experience by providing prompt and thorough support, reinforcing Aagard’s commitment to helping customers win.
  • Promote customer-focused processes and best practices to enhance satisfaction and loyalty.
  • Identify opportunities for improvement in customer interactions and support initiatives that strengthen the Aagard experience.

Knowledge and

Experience:

• Associate’s or Bachelor’s degree in Business , Sales, Marketing, or a related field, along with 2 years of related experience, or an equivalent combination of education and experience
• Proficient keyboarding, computer, proofreading, and editing skill s
• Experience with Microsoft Office and ability to learn Aagard software
• Strong prioritization, time management, organization, proactive decision-making, and attention to detail
• Confidence and ability to communicate professionally with internal and external customers verbally and in writing
• Ability to handle confidential information with tact and discretion
• A conscientious approach to meeting and exceeding customer expectations
• A Real  Passport is required
• Ability to travel as required , with 1-2 trips annually

Benefits Offered:

At Aagard, we believe in investing in you
—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.

Comprehensive Healthcare for You and Your Family

• No-Cost Coverage:
  Preventive & major medical coverage for you and your family—fully paid by Aagard.
• Flexible Health Options:
  Choose your own plan with company contributions through our Traditional Individual Insurance.
• Payment-in-lieu:
  Receive extra compensation if you’re insured elsewhere.
• Company-Paid Benefits:
  Dental, Life, and Disability insurance—all included.
• Wellness Support:
  Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
• 401(k) with Company Match: 50% match on the first 10% of your contributions.
• Quarterly Profit Sharing:
  Celebrate success with rewards that grow with our company.

Time Off

• Paid Time Off:
  Enjoy time for rest and relaxation.
• 9 Paid Holidays throughout the year.
• Paid Bereavement Leave for life’s difficult moments.
• Volunteer Time Off:
  Make an impact with paid time to support causes you care about.
• Pathways to Leadership:
  Build your future with mentorship and servant leadership programs.
• Educational Support: Scholarships and tuition reimbursement to help you grow.

Unique Offerings That Set Us Apart

• Celebrate, Care, and Connect:
  Our on-staff chaplain is here to…