Assistant Property Readiness Coordinator; Entry Level

Location
:
Northern Virginia (local candidates only)

• Oversee move‑ins and move‑outs, scheduling property evaluations and ensuring residents experience seamless transitions.
• Document property conditions at move‑in and move‑out, address questions and coordinate follow‑up.
• Coordinate make‑ready projects, such as repairs, cleanings, and other services between tenant turnovers.
• Maintain communication with vendors, contractors, and internal teams to keep homes prepped for new residents.
• Serve as the primary point of contact for residents during transition periods, answering questions and resolving concerns.
• Encourage residents to provide feedback and positive reviews.
• Collaborate with the leasing team to share updates on property conditions and ensure landlord/investor clients stay informed.
• Provide concierge‑level service, educating investors on property status and potential upgrades.
• Accurately document all interactions and property details, keeping digital and physical records updated for compliance and accountability.

• Customer‑focused, enjoying helping people and creating positive resident experiences.
• Detail‑oriented, noticing small things that improve property conditions.
• Organized and flexible, able to juggle multiple tasks and re‑prioritize as needed.
• Clear communicator, relaying information effectively in writing and verbally to residents, investors, contractors, and team members.
• Tech‑savvy, comfortable using software tools, apps, and online platforms.
• Local to Northern Virginia to handle field work and property visits.
• Interested in real estate, eager to learn about single‑family property management.

• High school diploma or equivalent required; college degree preferred.
• Experience in a customer‑facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation.
• Ability to pass background checks in accordance with local regulations.

• Hourly rate: $18–$25 per hour, commensurate with experience.
• Performance bonuses based on team and NPS performance (not guaranteed).
• Full‑time, 40 hours per week plus occasional overtime paid at 1.5x.
• Hybrid work approach: field work, remote tasks, and office collaboration.
• Initial training: 3 days per week at the Gainesville, VA headquarters; 2 days per week at the Alexandria office.
• Paid holidays and PTO: 8 paid holidays plus additional paid time off based on tenure.
• Mileage reimbursement for field visits and errands.
• Professional growth opportunities with internal promotion paths.