Leave Share Specialist

RiVidium Inc. is seeking a Leave Share Specialist to support federal leave share program operations in a fast-paced human resources environment. The selected candidate will provide operational and administrative support for federal leave share programs, including the Voluntary Leave Bank Program (VLBP), Voluntary Leave Transfer Program (VLTP), and Emergency Leave Transfer Program (ELTP).

The ideal candidate will possess strong experience in federal pay and leave administration, case management, records management, and customer support while ensuring compliance with agency policies, confidentiality requirements, and federal leave regulations. This role requires a detail-oriented professional capable of managing multiple cases simultaneously, coordinating with internal and external stakeholders, and maintaining accurate program documentation and reporting.

• Assemble and maintain recipient case files (approximately 15‑25 monthly), ensuring confidentiality of all sensitive information.
• Assist with validating whether the employee/applicant meets the criteria for acceptance into the leave share programs.
• Assist with reviewing and verifying medical documentation received and determining whether it supports the member’s request for leave for both VLBP and VLTP.
• Assist with determining the projected or actual start and end date of the medical emergency period, duration, and number of leave hours for which the potential leave recipient’s application is medically supported.
• For VLBP: receive, review and process (develop case and/or time and attendance, NFC) and provide confirmation of leave bank membership and non‑membership donations and applications for VLBP recipients. Donations are processed within two business days after receipt. Applications should be acknowledged within one business day.
• For ELTP: assist with setting up and maintaining case file. Assist with preparing bi‑weekly reports for DOC. Donations are processed within two business days after receipt. Applications should be acknowledged within one business day.
• Assist with ELTP case closure as needed, which may include recipient leave audit closeout and updates to donor’s balance if hours are returned.
• Ensure proper recordkeeping to maintain email boxes, spreadsheets, case files and correspondence. Correspondence includes emails and letters/memos to advise of case determinations and case status.
• Assist with processing donations after ensuring receipt of all required documentation.
• Receive Leave Share Program inquiries by walk-in, phone and email; provide general leave share program guidance to customers. When a customer decides to move forward with an official request, advise of submission procedures.
• Provide tracking for VLTP, VLBP, and ELTP recipient and donor information (includes number of program participants, number of hours donated, number of hours returned to donors), updating log whenever new activity occurs; and provide bi‑weekly reports to the federal program manager and GPOC.
• Elevate complex issues and questions to CB HR Specialists.
• Provide input to bi‑weekly/monthly status reports that include applicant activity data (number of total donations processed, number of inquiries, number of cases reviewed, number of audits completed, and number of leave adjustments made); also includes issues, challenges and how they were resolved, areas for process improvement, and recommendations.
• Coordinate and follow up with outside agency POCs for leave donations being transferred in and out, ensuring that the balances are properly deducted within two business days and/or upon CBD guidance. Inform CBD Leave Share Coordinator of nonresponse from outside agency.
• Assist and back up the HR Specialist with monitoring status of medical emergencies and reporting changes to the federal program manager.
• Assist with issuance of standard notifications to recipients, such as approval letters, notices when the medical end date is approaching (sent at the two‑week mark), notices of extension to receive donations at case closure for offset of advanced leave and LWOP (none as the 450‑day notice).
• Issue standard notifications bi‑weekly to donors, confirming…