Program Associate, Academic Operations

Job Overview

To spark new thinking, just add friction. Your unique perspective and experiences can make you successful in your career.

Do you thrive at the intersection of logistics and innovation? Are you a problem-solver who sees a complex spreadsheet as a puzzle waiting to be solved? Can you be a rock solid foundation for our visionary college?

At the George Washington University’s College of Professional Studies (CPS), you’ll collaborate with a diverse group of experts from across disciplines and backgrounds, who will challenge you to rethink assumptions, test your ideas, and look at ways to make the greatest impact. Here, you’ll learn how to use your skills to make an impact that ripples outward through industries and communities, elevating your career trajectory and connecting you to corners of the world you never thought possible.

CPS serves as a hub of practical excellence by hosting an array of innovative schools and centers throughout Northern Virginia and Washington, DC.

CPS seeks a proactive Program Associate to provide enhanced support and program management. As a core member of our collaborative Academic Operations team, you will own the CPS academic schedule, ensuring every course and classroom aligns with absolute accuracy. We are seeking a precision‑oriented coordinator to bridge the gap between faculty needs and campus logistics, providing the meticulous data management and hands‑on support that keep our Northern Virginia Centers running flawlessly.

• Creates, coordinates, and implements scheduling materials each academic year for all CPS programs in accordance with guidelines and deadlines established by the Office of the Registrar.
• Collaborates with the Registrar to troubleshoot and resolve scheduling issues:
  • Connects with CPS Program Directors to review and submit course changes.
  • Update data in the Registrar’s spreadsheet/system.
  • Handles one-off changes to courses as they occur.
  • Verify schedule updates in Banner.
• Collaborates with CPS Faculty Affairs Specialist and Program Directors on faculty course assignments and appointment data entry.

• Management of the classroom reservation system (EMS) in assigning all Northern Virginia Centers’ teaching, meeting, and event spaces.
• Connects with center‑based Program Directors, scheduling staff, and administrators to allocate appropriate spaces for courses, special programs, and events.

• Assists the Vice Dean of Academic Affairs and team with data collection and data usage in support of accreditation processes, program assessments, and other evaluation processes.
• Oversees semesterly syllabus collection and performs basic completion review processes.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

This position is located at the GW Alexandria Center. There may be occasional travel to the Arlington Center or main Foggy Bottom Campus, Washington, DC.

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• Highly detailed with strong organizational skills.
• Self‑motivated with a demonstrated ability to manage multiple priorities.
• Ability to set project milestones and help colleagues meet their deadlines.
• Ability to learn University and College policies, how to apply them, and explain them to others.
• Ability to learn procedures and regularly review them to make recommendations for continual business operations improvement.
• Ability to maintain a positive and constructive demeanor treating staff, students, faculty, and visitors with professionalism, courtesy, and respect.
• Ability to interact effectively with a diverse population at all levels from students to deans.
• Ability to build strong relationships across university offices and within the immediate team.
• Strong writer and persuasive…