Program Support Coordinator

Program Support Coordinator

At CRI, we are more than a workplace - we are a mission-driven, forward-thinking team shaping the future of secure and efficient operations across government and commercial sectors. As a minority-owned and Woman-Owned Small Business (WOSB) with over 30 years of experience, we specialize in delivering enterprise management systems, integrated physical and cybersecurity solutions and cutting-edge IT services, that elevate performance and ensure compliance.

We thrive on innovation, collaboration, and continuous improvement, offering exciting opportunities to develop and deploy transformative technologies that support national and global organizations. CRI is seeking an organized, detail-oriented, and proactive Program Support Coordinator to provide operational, administrative, personnel, and logistical support to a dynamic team supporting government customers. This position will serve as a key resource for coordinating day-to-day program operations and ensuring that personnel, schedules, access requirements, logistical needs, program records, and recurring administrative requirements are effectively managed.

The Program Support Coordinator will work closely with program leadership, staff, technical teams, corporate support personnel, and other stakeholders to maintain visibility into program activities and support the efficient execution of operational requirements. The ideal candidate is adaptable, resourceful, highly organized, and capable of managing multiple priorities while maintaining a high level of accuracy, professionalism, and attention to detail. This position requires the ability to work independently, coordinate across multiple teams and organizational functions, maintain accurate records and trackers, anticipate program needs, and provide timely support to program leadership and personnel.

• Provide day-to-day operational, administrative, and coordination support to program leadership and personnel.
• Serve as a central point of coordination for a variety of recurring program operational and administrative requirements.
• Coordinate program activities, schedules, deadlines, logistics, meetings, and other operational requirements.
• Maintain visibility into ongoing program activities and assist in tracking actions, assignments, deliverables, and follow-up items.
• Develop, maintain, and update program trackers, schedules, rosters, reports, contact lists, and other records used to support program operations.
• Assist program leadership in maintaining accurate and current information regarding personnel, program activities, and operational requirements.
• Coordinate with internal teams, management, corporate support functions, vendors, and other stakeholders to facilitate communication and ensure activities remain on track.
• Identify opportunities to improve processes, efficiencies, coordination, and visibility across program operations and support implementation of approved improvements.

• Coordinate and track onboarding activities and requirements for new program personnel.
• Assist with coordinating required access, accounts, equipment, training, documentation, certifications, and other onboarding requirements.
• Maintain awareness of personnel changes, assignments, transitions, and other staffing-related activities.
• Support personnel offboarding and transition activities, as required.
• Maintain current program personnel rosters, contact information, distribution lists, and related records.
• Develop and maintain program organizational charts and update them to reflect personnel, organizational, and reporting changes.
• Assist with tracking training, certifications, recurring personnel requirements, and other program-specific requirements.

• Coordinate and maintain personnel schedules, including shift schedules, leave, holidays, coverage requirements, and other staffing changes.
• Assist program leadership with maintaining visibility into staffing levels, personnel availability, and schedule coverage.
• Track overtime and other labor-related information in support of program management, reporting, and approval processes.
• Maintain accurate records and trackers related to schedules, overtime, staffing, and personnel activities.
• Coordinate with program leadership and personnel regarding schedule changes and other staffing requirements.

• Coordinate and submit visitor access requests and other facility access requirements for program personnel and visitors.
• Maintain awareness of upcoming visitors, meetings, onsite activities, and other events requiring access coordination.
• Coordinate with appropriate security, facility, government, and program personnel to support timely access and visitor requirements.
• Maintain records and trackers associated with visitor access requests and related coordination activities.

• Coordinate program logistics, including travel,…