Investigative Support Specialist
Listed on 2026-08-31
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Administrative/Clerical
Government Administration, Clerical -
Government
Government Administration
Duties
Manages investigative complaints i.e. intake, analysis, records management, status tracking and reporting/monitoring action and case closeout.
Reviews incoming complaints and establishes records, enters data into case tracking system and routes complaints appropriately.
Performs quality reviews examining thoroughness, completeness, organization, documentation and data to ensure compliance with relevant standards.
Maintains investigative records, ensuring security, retention/disposal consistent with National Archives and Records Administration (NARA) guidance.
Processes Freedom of Information Act (FOIA) requests for investigative records in accordance with Agency guidelines and time frames and monitors incoming and outgoing Congressional correspondence.
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