Direct Sale Support Specialist

Job Description

The Direct Sale Support Specialist is responsible for providing comprehensive administrative and operational support to the Direct Sale Specialist. This role ensures the sales process is streamlined and efficient by managing sales materials, customer open order management, customer follow‑ups, and reporting. By optimizing these functions, the Direct Sale Support Specialist enables the sales team to focus on building relationships and driving revenue.

The role is pivotal in enhancing customer satisfaction and ensuring timely execution of sales‑related tasks to achieve regional objectives.

Requisition Number: 219295

• Supporting product presentations and customer meetings with data analysis and clearly communicated conclusions that determine ongoing account strategy. May develop presentations that reflect and clearly communicate details to a customer.
• Help keep regional sales projects moving forward by tracking deadlines and deliverables.
• Help maintain customer ordering sites to ensure product images and descriptions, customer catalog and pricing is accurate.
• Identify opportunities for increased process efficiencies and assist with the development and implementation of enhancements.

• Maintain accuracy and thoroughness of critical materials, including but not limited to internal account requirements reference documents, order forms, program products and modifications, client websites and electronic account files. Recommend and oversee system account settings and pricing integrity.
• Coordinate with marketing to create brochures, banners for shop my Cintas, catalogs, posters, etc., as requested by Direct Sale Specialist.
• Manage the open order report for customer management.
• Issue resolution on orders and allotments.

• High school diploma/GED equivalent required.

• Minimum three years’ experience in a related field.
• Bachelor’s degree in business or related field preferred.

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our Employee‑partners Enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye‑wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Office Administration

Organization: Operations

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift