Temporary Recreation Leader -Front Desk

FRONT DESK – RECREATION LEADER I

Temporary position

Welcome to the City of Alexandria’s Department of Recreation, Parks & Cultural Activities. I am excited that you are considering joining our team. Every day, we have the privilege of serving a city that values connection, creativity, and community. Our parks, programs, and cultural spaces reflect Alexandria’s diversity and spirit, and our people are the heart of it all.

As you explore opportunities within RPCA, know that you are stepping into a department where teamwork, curiosity, and service guide everything we do. We take pride in our work, we find purpose in our impact, and we celebrate the difference each team member makes. Together, we are building something meaningful for the people of Alexandria, and I am grateful for your interest in being part of it.

Hashim T. Taylor, Director
Department of Recreation, Parks & Cultural Activities

You are service-minded, dependable, and take pride in your work. You bring energy, professionalism, and a sense of purpose to every task, whether maintaining a park, supporting a program, or greeting visitors. By joining RPCA, you become part of a team that takes pride in serving Alexandria and shaping experiences that last a lifetime.

• Serve with purpose and approach each day with enthusiasm and a commitment to excellence
• Embody accountability and curiosity by taking initiative, asking questions, and seeking solutions
• Demonstrate teamwork and respect, supporting colleagues and fostering a positive, inclusive environment
• Stay responsive and reliable by being attentive, dependable, and engaged with the community
• Reflect our values through transparency, professionalism, and wholehearted dedication to service

The Front Desk team is the first point of contact for customers at City recreation and aquatics facilities. As a Recreation Leader I – Front Desk, you’ll provide excellent customer service, process transactions, and support daily facility operations. This is a great opportunity for individuals who are friendly, detail-oriented, and enjoy working with the public in a fast-paced environment.

Front Desk staff work during peak hours—primarily evenings and weekends—at recreation centers, pools, and other public spaces. Shifts are available year-round or seasonally, with varied schedules based on facility needs. In this role, you will:

As a Front Desk team member, you help ensure that every visitor feels informed, supported, and welcomed. Your attention to detail and commitment to service excellence help create a smooth and positive experience for everyone who uses our spaces and programs.

The ideal candidate is customer-focused, organized, and comfortable using computers and point-of-sale systems. You should enjoy working with the public, communicating clearly, and handling multiple tasks at once.

High School Diploma and one (1) year of related experience or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. First Aid training.

At least six months of experience in a customer‑facing role (e.g., front desk, retail, reception, or recreation setting);
Basic computer and point of sale system proficiency; and First Aid/CPR certification (or ability to obtain upon hire).

• Experience working in recreation, fitness, or aquatics environments
• Ability to speak a second language (Spanish or Amharic preferred)
• Availability to work evenings and weekends
• Comfortable working in fast‑paced indoor or outdoor settings with variable weather
• Able to stand or sit for extended periods and lift up to 40 lbs.

The Department of Recreation, Parks & Cultural Activities (RPCA) enriches the lives of Alexandria residents through diverse programming, well‑maintained public spaces, and inclusive cultural activities. RPCA is nationally accredited by the Commission for Accreditation of Park and Recreation Agencies (CAPRA), having met rigorous best‑practice standards in the industry.

This position requires successful completion of a criminal background check and/or drug screening prior to employment.

Applications are reviewed on a rolling basis. Interviews may be offered during department job fairs or by appointment.