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Front Desk Agent - Hotel Indigo Town Alexandria
Job in
Alexandria, Fairfax County, Virginia, 22314, USA
Listed on 2026-06-09
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
IHG Hotels & Resorts - 220 South Union Street - Responsibilities:
Greet and assist guests at the front desk, handle bookings, and check guests in and out;
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone;
Process cash and credit transactions;
Record and act on guest preferences, and respond to messages, requests, questions and concerns;
Be a trusted contact for guests and escalate to management when necessary
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