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Service Receptionist​/Cashier

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: Ourisman Automotive Group
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 30000 - 45000 USD Yearly USD 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Service Receptionist/Cashier- Full Time

We are currently seeking a full-time Service Receptionist / Cashier to join our Service Department. This is a great opportunity for someone who enjoys working with people, staying organized, and being a key part of a high‑performing team in the automotive industry.

No prior experience is required but candidates with backgrounds in retail, hospitality, customer service, cashiering, scheduling, or administrative roles are strongly encouraged to apply. We provide training, ongoing support, and opportunities for long‑term career growth within the dealership.

This role is ideal for someone who is dependable, detail‑oriented, and able to manage multiple responsibilities while delivering excellent customer service in a professional environment.

Benefits
  • Competitive pay with growth potential
  • Medical, Dental, Vision Insurance
  • Life and Disability Coverage
  • 401(k) Retirement Plan
  • Career Advancement Opportunities (we promote from within)
  • Supportive and team‑oriented work environment
Responsibilities
  • Greet and assist customers promptly and professionally at the service counter
  • Check in and check out customers for service appointments
  • Schedule, confirm, and manage service appointments via phone, email, and in person
  • Process customer payments accurately (cash, card, and other payment types)
  • Provide updates to customers regarding vehicle status and service timelines
  • Coordinate with service advisors and technicians to ensure smooth workflow
  • Answer incoming calls and assist with service‑related inquiries
  • Maintain accurate records of customer information, appointments, and transactions
  • Support pick‑up and delivery coordination when needed
  • Ensure the service reception area remains organized and welcoming
Requirements
  • Strong customer service and communication skills
  • Excellent organization and multitasking ability
  • Dependable attendance and strong work ethic
  • Ability to stay professional in a busy, fast‑paced environment
  • Basic computer and phone system skills
  • Attention to detail and accuracy with payments and scheduling
  • Positive attitude and team‑oriented mindset
  • Ability to learn quickly and adapt to daily changes
  • Previous cashier or receptionist experience is a plus, but not required
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