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IP Customer Care Advisor - Hybrid, Growth & Impact
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-08-17
Listing for:
Clarivate Analytics
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Clarivate is seeking a Customer Care Advisor to join our Intellectual Property team in the US. The role handles customer inquiries via phone, email, and chat, using CRM/ITSM tools, and aims to resolve issues promptly and professionally.
Ideal candidates have a Bachelor's degree (or equivalent) and 1+ years in customer care, with strong communication and problem-solving skills. This is a hybrid role in Alexandria, VA with a base salary of $44,000–$55,000 plus benefits.
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