Parking Operations Specialist
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-08-26
Listing for:
Northern VA Community College
Part Time, Seasonal/Temporary
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Title: Parking Operations Specialist
Agency: Northern VA Community College
Location: Alexandria - 510
FLSA: Nonexempt
Hiring Range: $18/hr
Full Time or Part Time: Part Time
Job Description:General Description:
This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
* This position is not eligible for telework.*
- Perform front office duties including but not not limited to:
Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support. - Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
- Support duties include but not limited to:
Monitoring Smarter Track for tickets and address as necessary. Escalate tickets to Tier 2 as needed. - Perform parking enforcement duties including but not limited to:
Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware. - Operating a state enforcement vehicle while preforming duties.
KSAs:
- Ability to interpret and apply policies, procedures and guidelines.
- Strong interpersonal skills.
- Ability to answer phones.
- Good problem solving and critical thinking skills.
Work Experience:
- Customer service experience
- Computer experience working in a Windows environment
- Valid Driver’s License
- Cash-handling experience
- Experience in an office environment.
- Experience dealing with customer concerns and problems.
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