Senior Specialist, Event Registration & Technology

Location & Compensation

Alexandria, VA $80,000 to $95,000 per year

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

The Senior Specialist, Event Registration & Technology, is a key member of SHRM’s Event Strategy and Experience team, responsible for the innovation, planning, and execution of event registration and technology solutions.

Hybrid Position (3 Days In-Office, 2 Days Remote):
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote.

• Support
  :
  Supports the event technology stack including projects such as integrating and testing virtual platforms, websites, and conference apps. Must have strong…
• Teamwork
  :
  Strategizes and collaborates with external vendors to deliver on event registration & technology including app delivery, attendee services materials (e.g. floor plans) …
• Procedure
  :
  Creates, tests, and monitors policies, procedures and registration rates. Stays abreast of ADA policies and contributes to making SHRM conference accessibility & …
• Technical
  :
  In collaboration with event programming, event engagement, and partnerships team and Marketing teams, create attendee logistical email cadence including …
• Accessibility
  :
  Through registration data collection of demographics, dietary requirements, allergies, and/or special needs, ensures all accessibility requests are met at SHRM …
• Performance
  :
  Builds strong relationships with both internal and external stakeholders with vendors and across departments including Accounting, Customer …
• Leadership
  :
  Lead the end-to-end management of event registration & technology, including pre-event planning, onsite execution, space design and signage. Supports other …

• Communication
  :
  Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
• Education
  :
  Bachelor’s degree in Business, Marketing Communications, Hospitality, Public Relations, or equivalent relevant work experience/training.
• Experience
  :
  At least five to eight (5-8) years of progressively complex event registration experience in a similar work environment and role, preferably with medium to large …
• Proficiency
  :
  Proficiency in CRMs or other registration and financial management SaaS platforms, specifically Netsuite, Rain Focus, Confluence, Microsoft Excel, Word …
• Skills
  :
  Good judgment skills and adherence to deadlines. Strong ability to build relationships with both internal and external partners. Innovative, strategic, and forward …

Prolonged periods of sitting at a desk and working on a computer. Frequent use of hands and fingers for typing, handling documents, and using office equipment …

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). Inclusion, equity, and diversity are fundamental to fulfilling our vision …