Graduate Academic Advisor

Job Title and Summary

Graduate Academic Advisor serves as the primary point of contact for current and prospective Flex MBA students and provides comprehensive academic advising and student support throughout the student lifecycle. This position supports full‑time and part‑time Flex MBA students and plays a critical role in advancing student success, retention, and program completion.

Alexandria, Virginia – Pamplin Innovation Campus, College of Business

• Provide comprehensive academic advising: serve as the primary advisor to Flex MBA students, guiding curriculum planning, course selection, academic progress, and degree completion while interpreting and applying university and program policies.
• Support student success & retention: monitor academic standing, identify at‑risk students, implement proactive interventions, and contribute to onboarding, engagement, and retention initiatives across the student lifecycle.
• Manage registration, records & compliance: ensure accurate advising documentation, maintain student records, verify degree requirements, and uphold compliance with institutional policies and FERPA standards.
• Contribute to recruitment & enrollment efforts: participate in recruitment activities, provide pre‑admission advising, support admissions review processes, and assist with yield and retention strategies.
• Collaborate to advance program operations: partner with Flex MBA leadership, faculty, and cross‑functional teams to enhance advising workflows, support program initiatives, and contribute to continuous improvement efforts.

This position will be based at Virginia Tech’s Innovation Campus. The Graduate Academic Advisor will be fully on‑site for the first six months. After this period, the role may shift to a hybrid schedule with up to one day of telework per week, subject to departmental needs.

• Master’s degree in higher education, counseling, business, or related field; or bachelor’s degree with significant relevant experience.
• Strong written and verbal communication skills.
• Demonstrated ability to work effectively with a diverse graduate student population.
• Experience interpreting academic policies and advising students in an educational setting.
• Experience with administrative software systems, student information systems, and data management tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and maintain confidentiality.
• Demonstrated problem‑solving skills and ability to work independently.

• Previous experience advising graduate and/or undergraduate students.
• Familiarity with student information systems (e.g., Banner, Navigate, CRM systems).
• Knowledge of graduate academic policies, degree auditing, and registration processes.
• Experience working with professional or executive student populations.
• Experience supporting international students.
• Ability to contribute to data‑informed advising practices.

Criminal conviction check required prior to hiring.

Salary: starting at $55,000; commensurate with experience.

Review date: 4/21/2026; open until filled.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Samantha Gagnet at sgagnet during regular business hours at least 10 business days prior to the event.