Writing and Learning Support Specialist

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://(Use the "Apply for this Job" box below). or call DARS at , or DBVI at

Working Title Writing and Learning Support Specialist

Does this position have telework options? Telework options are subject to change based on business needs

Does this position have a bilingual or multilingual skill requirement or preference?

Monday-Friday, 8:30A-5P

The Writing and Learning Support Specialist supports the daily operations of the Academic Success Center by providing writing and learning support services, assisting with tutor coordination, and promoting student academic success. Reporting to the Tutoring Coordinator, this position provides direct academic assistance to students, supports the training and scheduling of tutors, assists with Academic Success Center programming and assessment, and collaborates with faculty and campus partners to enhance student learning.

• Provide individual and small-group tutoring in writing and other academic skill areas while coaching students in effective learning strategies.
• Assist the Tutoring Coordinator with recruiting, training, scheduling, and supporting tutors.
• Monitor tutoring services and assist with the daily operations of the Academic Success Center.
• Support tutoring initiatives, workshops, student success programming, and assessment activities.
• Maintain tutoring records and data, including confidential student information.
• Collaborate with faculty and campus partners to promote academic support services and student success.
• Promote Academic Success Center services through outreach and marketing activities.
• Participate on campus, college, and professional committees as assigned.
• Promotion/marketing and monitoring the accuracy of the ASC Website Blog.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Knowledge of writing pedagogy, tutoring practices, student success strategies, and adult learning principles.
• Strong written, verbal, interpersonal, customer service, organizational, and problem-solving skills.
• Ability to assess student learning needs and provide effective academic coaching and writing support.
• Ability to train and support tutors while working collaboratively with students, faculty, and staff.
• Ability to use Microsoft Office and instructional technology to support student learning.
• Ability to maintain confidentiality, exercise sound judgment, and manage multiple priorities in a student-centered environment.

• Experience providing academic support, tutoring, writing assistance, or instructional support in a college, university, or other educational setting.
• Experience supporting or coordinating tutoring, learning support, student success, or academic support programs.
• Experience leading, training, mentoring, or supervising employees, student workers, tutors, or volunteers.
• Experience working with students from diverse academic backgrounds and varying learning needs.
• Experience using Microsoft Office Suite and standard office technology.

• Experience working in a college or university Writing Center, Learning Center, or Academic Success Center.
• Experience supervising or mentoring peer tutors or student employees.
• Experience developing…