Manager, Instructional Design

Manager, Instructional Design

1800 Duke St, Alexandria, VA 22314, USA

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

The Manager,Instructional Design leads the design and development of SHRM’s learning products and experiences, ensuring they advance SHRM’s mission to elevate the HR profession, HR professionals, and the human in business. This role manages and develops instructional design talent, establishes standards and priorities for the team, and ensures the consistent delivery of high-quality, innovative learning solutions.

Using instructional design methodologies, adult learning principles, and emerging learning technologies, the Manager, Instructional Design oversees the development of synchronous, asynchronous, virtual, in-person, and hybrid learning experiences for SHRM’s workforce and external audiences across career levels.

• Lead, coach, and develop a team of instructional design professionals, setting clear expectations, priorities, and performance standards.
• Oversee the analysis, design, development, and continuous improvement of SHRM learning products and experiences.
• Establish instructional design standards, methodologies, and quality expectations to ensure consistency and effectiveness across learning products.
• Manage team capacity, project assignments, timelines, and competing priorities to ensure successful and timely and on-budget delivery.
• Provide direction and quality assurance on complex or high-profile learning initiatives.
• Build and maintain productive relationships with Subject Matter Experts (SMEs) and business stakeholders.
• Develop and oversee a scalable network of external partners, vendors, and subject matter experts to expand delivery capacity, improve efficiency, and support the quality and growth of professional development offerings.
• Partner cross-functionally to identify learning needs, translate business requirements into effective solutions, and support enterprise initiatives and SHRM events.
• Ensure learning products and tools meet WCAG 2.2 Level AA accessibility standards.
• Oversee regular reviews and audits of SHRM learning programs to identify opportunities for updates, redesign, and improvement.
• Evaluate emerging instructional design, Talent & Development, AI, and learning technology trends and determines where new approaches should be incorporated into SHRM’s learning strategy.
• Use learner feedback, performance data, and business outcomes to assess effectiveness and continuously improve learning solutions.

• Bachelor’s degree in Instructional Systems Design, Learning & Development, Education, or a related field preferred or relevant experience in lieu of degree.
• Master’s degree in Instructional Systems Design, Learning Technology, or a related discipline preferred.

• Seven (7) or more years of progressive instructional design or learning and development experience.
• Demonstrated experience leading, coaching, or managing instructional design or learning professionals.
• Experience managing multiple learning initiatives, resources, and competing priorities.
• Knowledge of or experience within the HR profession preferred.
• Proficiency with Microsoft Office, Adobe Creative Cloud, Articulate 360, and related learning technologies.

• Instructional design or learning technology certification preferred.
• SHRM-CP or…