Equity Mortgage Loan Processor

Job Description

Assists members with mortgage lending needs, analyzing loan requests and making credit recommendations based on Credit Union policies, federal regulations and local and state laws.

• Answers Mortgage Department queue calls and reviews residential loan applications, both first mortgages and home equity loans, ensuring accuracy and compliance with policies and laws.
• Explains loan programs to members, evaluates their needs and recommends options.
• Pulls credit reports, orders appraisals, property abstracts, surveys, and employment verifications, informs supervisor of discrepancies and submits files for underwriting approval.
• Works with other departments as necessary to minimize risk and achieve success.
• Performs other duties as assigned.

Experience: One‑to‑three years of similar or related experience.

Education: High school education or GED.

Interpersonal

Skills:

Work involves personal contact with others inside or outside the organization for conflict resolution, building relationships and soliciting cooperation. Discussions involve confidentiality and discretion, requiring diplomacy and tact.

• Must possess sales/service skill.
• Must have an NMLS license or the ability to qualify/obtain one.
• Knowledge of the secondary market and experience with first and second mortgage residential real estate lending are preferred.
• Must have working knowledge of regulations affecting mortgage lending.
• Must have good verbal and written communication skills.
• Must have working knowledge of spreadsheets and word processing software; be able to use PC and general office equipment.
• Must be able to read and understand property appraisals, title reports, surveys, and credit reports.
• Must have analytical/judgmental skills.
• Experience with Meridian Link and FICS is preferred.

This position is desk‑bound. Physical activity is generally limited to lifting small boxes or items less than 20 lbs. Must be able to sit for an extended period of time.

Typical office environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the American with Disabilities Act.