Epic Clinical Analyst

Purpose & Scope

This position is an entry‑level analyst position that develops Epic application solutions by investigating processes to understand data and communications flow with individual tasks and transactions. The analyst typically fulfills multiple roles throughout the development, implementation, management, and ongoing support of comprehensive clinical information systems. Gains knowledge of the Epic EMR software, as well as medical center operations and workflow, and partners with the Epic project team’s clinical analysts II, Sr.

analysts, and clinical leaders to translate business needs into EMR functionality.

This individual participates in the development of workflows, system configuration, change documentation, and training staff on EPIC clinical application functionality. Analyzes procedures and problems within manual/automated health‑care systems; reports findings and, when applicable, recommends options for resolution. Formulates system scope and objectives. Confers with professional staff to ascertain specific requirements and assists in completing programming specifications. Requires staying current with the system and/or application as well as interfacing with appropriate departmental and external analysts.

Must employ excellent communication skills when sharing information with users within the department.

Works independently in completing project tasks and executing the following tasks as part of a clinical systems implementation: building system components; testing, documenting workflows and other project information; implementing support and maintenance of Epic clinical system software; building data sets, master files and reports; performing quality assurance and integrated testing; releasing new functionality to end‑users; reviewing vendor software releases and updates;

providing 24/7 problem management support and resolution for clinical systems. The position also requires interacting with clients and demonstrating critical thinking and follow‑through when developing solutions to identified issues.

Key attention to the build and workflow requirements needed to achieve and maintain federal incentive programs, for example, Meaningful Use. Dedicated attention and resources are required to make rapid adjustments to improve compliance with federal initiatives, reporting outcomes related to patient safety and quality.

The Clinical Systems Applications Analyst is responsible for establishing credibility at all levels, including clinical providers, and building problem‑solving partnerships with customers and colleagues.

Bachelor’s degree is required (or four years equivalent experience). Preferred degree in Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or Sciences. RN, RRT, RPH, ARNP, PA degrees may also be acceptable.

• One plus year of healthcare industry experience, preferably in a hospital or major medical center clinical setting.
• One plus year of EHR experience, either as an analyst or end‑user.
• Knowledge of operational healthcare hospital workflows.
• Hands‑on clinical systems experience (Epic preferred).
• Demonstrated ability to work with and facilitate multidisciplinary clinician groups as part of a clinical information system support.
• Experience educating staff on the use of systems, preferably in a healthcare environment.
• Experience in project planning and procedural analysis preferred.
• Basic knowledge of and ability to work with SDLC concepts.
• Excellent written and oral communication skills, especially active listening and writing.
• Ability to complete tasks on time with a focus on detail and organization.
• Working knowledge of desktop computers and office applications (e.g., Microsoft Word, Microsoft Excel, and Microsoft Outlook).
• Interest and aptitude in healthcare information technology.
• Strong interpersonal skills and customer service principles.

Epic certification application specific to be obtained within six months.