Assistant Clinical Manager

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team - it's a global family of individuals who represent more than 70 countries.

Goodwin Living Is Proud To Be Recognized As a Top Workplace In The Greater Washington, D.C. Region By The Washington Post Every Year Since 2019 — And Now Nationally By USA Today. Since 2022, We’ve Also Been Annually Recognized As One Of The Top 100 Employers For Interns By The Top Virginia Employers For Intern Awards. These Honors Are Based Entirely On Feedback From Our Team Members, Gathered Through An Annual Third‑party Survey.

Here’s What They Say Makes Us Stand Out

• Embracing Diversity:
  Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
• Growth and Opportunities:
  We bolster personal and professional development, offering myriad opportunities, from on‑the‑job training to mentorship programs and financial support, to help you reach your full potential.
• Valuing Our Team Members:
  By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work‑life balance, and recognition programs, ensuring our team feels appreciated and valued.

The Assistant Clinical Manager (ACM) is a frontline clinical leader responsible for planning, delivering, and evaluating education for all Home Care staff (RNs, LPNs, Aides, Homemakers) and for supporting the quality and compliance of skilled services. The ACM partners closely with the Clinical Home Care Manager to ensure safe, evidence‑based, and person‑centered care that meets regulatory standards and organizational goals. This role spends time in the field (joint visits, competency validation) and in the office (curriculum development, data review, and coaching).

• Design, implement, and maintain a comprehensive annual education plan for Home Care staff, work in tandem with scheduling team to include orientation, preceptorships, skills days, mandatory in‑services, and targeted remediation.
• Develop and update competency checklists and skills validations for skilled disciplines (e.g., wound care, medication management, catheter care, fall prevention).
• Work in tandem with scheduling team to coordinate staff training; provide train‑the‑trainer programs when applicable to ensure consistent onboarding and coaching.
• Monitor key quality indicators (e.g., rehospitalizations, falls) and implement targeted education and performance improvement plans.
• Participate in root cause analyses and corrective action plans; close the loop with team education and coaching.
• Help ensure compliance with applicable regulations and standards (e.g., state home care regulations, long‑term care insurance documentation, infection prevention practices, emergency preparedness, complaint follow up).
• Prepare for surveys and audits by maintaining current policies, staff competencies, and documentation standards; assist with mock surveys and readiness rounding.
• Assess resident/client health conditions and create care plan that will be followed by the home care providers with oversight and approval by the RN Supervisor.
• Develop home care agreements with resident/client and families and other team members.
• Review resident/client progress and make visits regularly to the residents/clients and provide ongoing feedback to family members/significant others.
• Supervise home care providers and collaborate with members of the interdisciplinary team to develop appropriate care plan.
• Conduct follow‑up with residents, clients, families, care providers and other member of the team to evaluate progress, promote continuity of care and ensure service excellence.
• Demonstrate ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism.
• Supports home care operations with focus on answering questions from residents, clients, families, staff, peers, and other key stakeholders needing information.
• Be a subject matter expert (SME) in the use of the electronic medical record for documentation by home care providers.
• Acknowledge…