Hotel Front Desk Agent

Job Description

We are seeking a dedicated Night Auditor to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.

• Part time position, Week Days & Week End.
• Ability to handle cash.
• Flexibility to include availability on short notice.
• Excellent public contact and organizational skills.
• Ability to handle guests complaints; work well under pressure; stand for long periods of time, act and react quickly in a professional manner; handle paperwork efficiently.
• High school diploma or G.E.D.
• Excellent communication skills in English, oral and written. Spanish will be a plus.
• Ability to multitask and prioritize tasks effectively.
• Must be available to work nights shifts 11
  
  Pm to 7am.

Physical requirements include, but are not limited to: performing heavy cleaning; high and low dusting; transporting objects weighing up to 60 pounds; a great amount of walking in all types of weather and lifting, standing and bending up to 8+ hours daily.

• The Front Desk Agent assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.
• Maintains a high standard of service and hospitality at all times.
• Run audits, reconcile transactions, e‑mail reports to management, etc.
• Trains new employees.
• Set up and start breakfast buffet.
• Performs other duties as required.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the business.

Part‑time

Start at $14.00 per hour

up to 32 hours per week

• 8 to 10 hours per shift
• Week End and Week Days
• Overnight shift (11
  
  Pm to 8
  
  Am)

• Customer service
• Guest relation
• Hospitality experience will be a plus