Banquet Captain

Events Captain

Be a part of an impressive team of hotel professionals in our gorgeous, historic building. As a leader in the team, you'll oversee every aspect of our functions, from setup to breakdown, ensuring that each event runs smoothly and meets our high standards of excellence. Collaborate with chefs, manage inventory, and deliver an outstanding dining experience with professionalism and friendliness. Join us and contribute to creating exceptional experiences for our translocal guests, all while enjoying a supportive and progressive work environment that values teamwork and innovation.

What's In It For You

• Paid vacation, sick time, and holidays
• Discount program for our sister hotels
• Medical, dental, vision, and pet insurance at an affordable group rate
• Paid time off to volunteer for the causes you care about in your community
• Opportunity to foster your knowledge and skill set and grow within the hotel and the brand
• Strong sense of belonging through diversity, equity, and inclusion

Who You Are

You thrive in the dynamic world of event coordination and relish the challenge of managing every detail from setup to breakdown. Your passion for creating exceptional experiences drives you to handle the fast-paced, high-pressure environment with ease. You value collaboration and feedback from your team, understanding that collective success leads to exceeding guest expectations. With your keen attention to detail, strong knowledge of food and beverage, and a flair for engaging with diverse guests, you bring a vibrant personality to every event.

Your dedication to professionalism and excellence ensures that each function is executed seamlessly, embodying our commitment to outstanding service.

Job Requirements

• Hands-on leader who supervises the Events Team at all stages of a function, from set-up to breakdown
• Checks all room sets prior to each event. Meets with the Chef to confirm quantities of food items and timing of food leaving the kitchen. Check all china, glassware, silverware, and linen items needed for the event.
• Reviews inventory for all upcoming events and places orders as needed with appropriate departments
• Assists in setting up event rooms before functions and supports breakdown post-event
• Provides guests with an enjoyable, expertly served beverage and dining experience, reflecting high standards of quality, professionalism, and friendliness
• Serves and clears food and beverage items in an unobtrusive and professional manner
• Demonstrates deep familiarity with all menus, including preparation methods, ingredients, and descriptions
• Possesses strong bar knowledge — well-versed in wine, beer, and liquor offerings, including proper glassware and beverage service
• Installs buffets and brunch tables as well as set-up of food items and displays
• Retrieves and safely transports all food items from the kitchen, maintaining presentation standards
• Close out banquet billing and tip reports daily
• Produce Captain's reports and distributes to BEO list
• Assist with the setting up and breaking down of AV equipment, coordinates with AV company
• Ensures all staff complete their opening and closing checklists
• Maintains a professional demeanor at all times, upholding hotel service standards
• Available to work early mornings, late nights, weekends, and holidays
• Brings creativity and current knowledge of banquet and catering trends to elevate the guest experience

Additional Requirements

• Excellent reading, writing and oral proficiency in the English language
• 2-year supervisor experience
• 4 years minimum of food and beverage experience
• Great food and bar/beverage knowledge
• Able to work well unsupervised, self-starter
• Strong computer skills
• Ability to obtain and maintain Alcohol Awareness certification

Teamwork

• Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
• Partake in a positive work ethic and surrounding environment

Standards

• Able to work alone without direct supervision
• Demonstrate high degree of drive and determination
• Constantly recommend service and product improvement to better the operation
• Keep the work area clean and tidy at all times
• Attend all required meetings
• Follow proper…